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FCS - Archive Error

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FCS - Archive Error
by Hans Damkoehler on Oct 16, 2009 at 4:34:45 pm

Hey folks,

I'm new to FCS but I believe I have set up my Archive device correctly. When I archive an asset I get the following ERROR CODE:

"Post-archive command failed with exit code 1 and output."

I click OK and it is apparent that FCS creates an archived copy of the asset on the Archive drive but it retains the Online status of the asset and does not remove it from the Media drive. There is no "restore" option available (obviously as the Primary Representation still exists.) It seems like it only completes part of the process.

Interestingly, even though I get the error code the LOG doesn't report any errors, just that the media was copied to the Archive drive. That's it.

I didn't think I need to do any other Administration, scripting or give it any other "help" for this function to work.

Thoughts?

PS - my Archive device is setup as Filesystem. Does it need to be Contentbase? I wouldn't think so but I'm grasping here.

Hans Damkoehler
VideoBloom, Inc.
Senior Video Editor/Producer

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Re: FCS - Archive Error
by Phil Mozolak on Oct 16, 2009 at 4:57:58 pm

If there are no errors in the log that seems weird. Is the file where I should be? Did you set up the device in admin or sys prefs?

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Re: FCS - Archive Error
by Hans Damkoehler on Oct 16, 2009 at 5:30:49 pm

Yes, I thought that was odd too. THe log simply says that the job finished after copying the asset to the archive device. The assets appear to be copied fine to that location as well.

However, the asset in FCS does NOT have an archive icon and is listed as online (and the asset is still in the media folder as well.)

I created the device in admin. Thanks for your thoughts!

- Hans

Hans Damkoehler
VideoBloom, Inc.
Senior Video Editor/Producer

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Re: FCS - Archive Error
by Phil Mozolak on Oct 16, 2009 at 7:53:29 pm

One of the best rules is create a device in system FIRST then tweak in admin. I had to with FTP devices

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Re: FCS - Archive Error
by Hans Damkoehler on Oct 16, 2009 at 5:59:30 pm

Well, I figured it out.

When I created the Archive device in Admin FCS automatically inserted "false" into the post-archive, post-restore dialog. This resulted in the error. After removing it all went fine. The asset was moved to the archive device, removed from the media device, and the catalog updated.

I was a little confused at first because I thought the "video clip asset" icon would be REPLACED with the "archived" icon, but since you can still get the proxy both exist next to each other.

But at the moment, all is good.

Thanks!!

Hans Damkoehler
VideoBloom, Inc.
Senior Video Editor/Producer

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