| **Vegas crashes everytime it loads, re-installing does not solve problem!!**
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 | **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Ryan Banks on May 27, 2012 at 1:41:41 pm |
Hello everyone,
Ref: Sony Vegas Pro 11
I have been using Vegas Pro 11 for roughly a month or two for a project I am working on. All was going well untill I decided to upgrade my storage drives and to move all my media files to the new drives. Foolishly I did this before I rendered my video, the work I had done was only kept within the .veg Vegas file.
After I moved all media files to the new drives the media had new drive paths, for example its all now kept on the Z: drive, rather than split across the D:, E:, and F: drives. Vegas advised the media files were missing, so I used the Vegas search function to locate them, which it did with 90% of the files. However the media still showed as offline in Vegas.
I then decided it was a good idea to uninstall Vegas and start again witha fresh install. However, after the fresh install Vegas wont load at all, everytime I try to load Vegas it immediately crashes on the loading screen. I have uninstalled, then reinstalled multiple times now, and every time it crashes.
I've really no idea what to do. The only other thing I can think of is to format my C: drive, but this is a major last resort, I want to avoid this at all costs for obvious reasons.
Please can anyone help me with this??
many thanks
Ryan
PC Specs:
Win 7 64 Bit
Intel 3930k CPU
ASUS Sabertooth X79
32GB Corsair RAM
OCZ Vertex 3 Max IOPS 128 GB SSD for primary OS drive
2TB Wester Digital RE4-GP HDD paired with a 128 GB SSD for Cache.
4x 2TB Western Digital RE4-GP HDD's in RAID 10.
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• | | | |  | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Jeff Schroeder on May 27, 2012 at 2:10:17 pm |
Try cleaning out .net and then re-install it.
Jeff
2-Xeon X5680 @ 3.33 MSI Mobo 48GB DDR3 GTX 580 3072MB 16TB Attached Storage Win7 Vegas 11 x64
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• | | | | | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Ryan Banks on May 27, 2012 at 2:15:42 pm |
Hi Jeff,
Thanks, but what is .net ?
Sorry I am new to Vegas + video production, lol...
Thanks
Ryan
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• | | | |  | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Kristoffer Hansen on May 27, 2012 at 2:40:45 pm |
Microsoft .Net
Its a programming framawork, and wha tmany new applications is build on.
you remove the framework under Controlpanel -> Add/remove programs
You dont want the old version 1, 2 or 3. Add the latest Version (4) and you should int he clear. Some older programs need 3.5 installed, because because some poor programmers did a bad job of reffering to code.
Download it here:
http://www.microsoft.com/en-us/download/details.aspx?id=17851
Best regards
Kristoffer W. Hansen - Chief technical officer
WebHorse.dk
Lenovo S20 | Xeon W3550 | Intel SSD 1+0 Raid + SAS | FirePRo V490
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• | | | |  | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Mark Krueger on May 27, 2012 at 2:51:13 pm |
You might need to do a "clean" install
There is instructions for doing this on
The Sony website. It is quite intensive but
It worked for me when I had issues
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• | | | | | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Ryan Banks on May 27, 2012 at 3:17:42 pm |
ok thanks for the info everyone, I will try remove the .net and reinstall version 4.
failing that, I'll try do this "clean" install... although Ive had a look on Sony forum and on google but cant find any steps on how to do this... theres accounts of people doing the clean install, but cant find any refernce to how to actually do it....
... any chance of a link?
many thanks
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• | | | |  | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Mike Kujbida on May 27, 2012 at 3:59:31 pm |
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• | | | |  | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Steven Talley on May 27, 2012 at 3:17:55 pm |
I suspect that the settings were not removed when you uninstalled and reinstalled Vegas. If you uninstall Vegas again and remove all the Sony folders from the Program Files and Program Files(x86) groups and then reboot and install Vegas you should have better luck.
If your considering starting over, get a cheap spinning hard drive to install on then you can clone it when you have it setup the way you want it and restore the image to your SSD. And you'll have a backup ready to go if the SSD fails. This is just a suggestion. I image all computers I use to a portable USB hard drive.
Good luck
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• | | | |  | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Steve Rhoden on May 27, 2012 at 7:09:29 pm |
Would be good if there was an uninstaller that could do all
of that in one single go for the link Mike provided.....lol
Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
1-876-832-4956
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• | | | | | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Ryan Banks on May 27, 2012 at 9:17:36 pm |
right guys, thanks all for your feedback and suggestions.
I've done the clean install, removed the .net framework, all the sony entried in regedit, etc... now ive reinstalled with the latest 683 build, but i am still getting the same problem, Vegas crashed immediately upon loading.
This is a screenshot of the error...
[IMG] http://i191.photobucket.com/albums/z34/hexstatic_2007/Capture-3.jpg[/IMG]
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• | | | | | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Ryan Banks on May 27, 2012 at 9:20:24 pm |
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• | | | | | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Mark Krueger on May 27, 2012 at 9:38:44 pm |
Sometimes you have to go ahead and pay the $29 for a one time trouble shooting session with Sony . I have done that when I have exhausted everything that I know and has been suggested. I can be very frustrating . Sony did help me and the problem was resolved and then I posted the solution .
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• | | | |  | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Stephen Mann on May 28, 2012 at 6:25:46 pm |
FileIOSurrogate.exe is a Windows Component installed by Vegas.
Try running "sfc /scannow" in a CMD window (without the quotes).
Steve Mann
MannMade Digital Video
http://www.mmdv.com
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• | | | | | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Ryan Banks on May 28, 2012 at 9:00:50 pm |
Hey !!
Thanks for your post!! I deleted the FileIOSurrogate.exe and now Vegas loads without errors, it is working !! :-D
Time will tell if its a permanent fix, but so far it looks hopeful!
Thanks very much :)
Ryan
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• | | | | | Re: **Vegas crashes everytime it loads, re-installing does not solve problem!!**
by Steve Rhoden on May 29, 2012 at 3:30:05 am |
I keep the Windows Task Manager icon on my toolbar,
for if Vegas stalls, to easily open it and end Vegas processes
and get it up running.
Sad when one has to have workarounds for Vegas.
Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
1-876-832-4956
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