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Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!

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Chuck PullenPro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 2:38:58 pm

Well after enough liquid courage (I.E. Bombay Gin) I decided to give Pro 11 a spin. I first did a fresh Win 7 64-bit install and made sure everything is completely up to date. Got Vegas installed and running…and that’s when the real fun began!!!

Tried the GPU acceleration I heard so much about... It took an hour to get Vegas to see my Quadro card. Turns out you can’t use the latest Nvidia drivers, you have to use an older one. Finally get that going, dump some simple AVI footage onto the timeline CRASH #1…Tried again, got the footage together and started a rough cut…CRASH #2…Auto restore got my close to where I was an got back to work. Once I got the cut down, I started adding simple transitions…CRASH #3… By this point I remembered that with Vegas I have to save after every change (Thus the warm and fuzzy moniker I gave Vegas MANY years ago “Click Crash” (You click, it crashes)

Started watching the transitions I just added…”Oh wait a second, what’s this?” I thought to myself, I asked for a simple dissolve, not this puzzle pieces transition…before I can utter the words “WTF”…CRASH #4… Recover and get back to work…All of my simple transitions have this obvious glitch…Do a test render, yep they are there… Spend another hour online making changes to get that to go away…CRASHES 5 & 6…

Okay it’s 3 hours later…My simple video is cut, go to render…CRASH # 7…Recover, hit the render button (I like the look of the new export window)…Try to render out to a simple AVI…Thinks for a minute…CRASH #8…Try again, gets halfway through…CRASH #9…Try again, gets two/thirds of the way through…CRASH #10…Recover, try again…get’s to the end…CRASH #11… I finally get the AVI to render, and I open it in Premiere to add some lower thirds (NO way in hell will I ever use Vegas for graphics!) Start looking over the video and guess what??? Every transition has either several frames of black, or a random piece of video in the middle.! I also notice that there are random blocks of missing frames appearing throughout the video… I go back into Vegas to investigate…CRASH #12

That’s 12, count ‘em 12 crashes over three hours to cut what will probably take me no more than thirty minutes in Premiere when I start over later today…

It’s been what 5 years now? Each version of Pro is clearly inferior than the previous… Sony clearly doesn’t care & I’m out of patience (And gin)

Chuck


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Angelo MikeRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 5:14:42 pm

That's a familiar story, though Vegas 11 was more likely to drive me to drinking after using it all day. AVI was a big problem for me with it. Once I used the AVCHD footage as it came out of my camera as opposed to converting it to Cineform AVI, 95% of the crashes went away. I still won't use Vegas 11, though, for a few reasons-it freezes at 99% when stabilizing footage, NewBlue 3D text crashes constantly; I don't like the new menu for rendering video, which makes me go through more menus to render how I want; and perhaps most irritating of all, since I have to deal with it constantly, is the Escape key no longer allows for continuous playback if you press it to exit full screen mode. Instead, it functions as a stop button, which can send my cursor back to where I started playing the footage. It's a completely nonsensical change and is very frustrating, so I finally emailed Sony about it the other day.

Most ridiculous of all, it's the only key (as far as I can tell) that can't be manually mapped and changed, unlike virtually every other key on the keyboard in Vegas.

http://www.scenethroughglass.com


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Jorma NippalaRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 5:58:03 pm

Keyboard shortcuts: Toggle external monitor preview Alt+Shift+4


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Angelo MikeRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 6:30:58 pm

That's still inconvenient and doesn't allow for me to edit as quickly as I can in Vegas 10, because I constantly switch from full screen while editing.

http://www.scenethroughglass.com


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Chuck PullenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 6:49:19 pm

Here's my question...How can a program... that can now handle freakin 3D and Closed Captioning not handle the most basic of Windows CODEC the .AVI?

I work primarily in .AVI and that probably explains many of my crashes..I also mix multiple CODECs...A major feature that Sony has touted for years...That has never worked...

I also have the (99% CRASH) when doing several different things. I realized what you are saying about the ESC button, definitely a frustrating change. Are you using a Shuttle Pro? I may be adding that to one of my extra buttons later tonight.

But don't forget...All of these issues are either operator error or in our heads!

Chuck


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Lance BachelderRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 8:55:53 pm

There's been a new Vegas team at Sony for the past few revs. Either they don't know what they're doing, just don't care or both. For whatever reason they refuse to fix the problems and instead keep changing features that didn't need changing! They seem to think that by offering "cool" new features for the marketing guys the existing problems will go away. My favorite response is always "can't replicate the problem here, can you give us your system details?" The standard answer for every issue.. and it's always the end users fault.

I've been using Vegas for 12 years now and the problems through every version of 10 and now 11 have gotten worse and worse with no help or solutions from Sony. WTF!?! I love that they're still gonna have their big party at NAB... I hope there's a bit of a protest movement from the crowd, maybe the higher ups will see how bad things really are. I didn't even register for the event this year, it's an embarrassing time to be a Vegas user right now...

Lance Bachelder
Writer, Editor, Director
Irvine, California



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Angelo MikeRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 9:06:37 pm

What makes me more annoyed is that Vegas-when working-is such a good editor. It's so flexible and easy to use, and I can cut a video so quickly on it. It's the bugs and crashes that are threatening to ruin it for me.

http://www.scenethroughglass.com


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Chuck PullenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 9:06:41 pm

Thank you Lance, I just want you to know that your post has given me a shred of hope...Maybe there needs to be an "Occupy Sony Vegas Booth" movement at NAB! Or maybe...they just need to start listening to their faithful core users...

Chuck


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Lance BachelderRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 9:23:50 pm

LOL! I almost used the "occupy" thing. And I agree with Angelo - it is a great NLE! I've used it on everything from promo's to feature films and love it, but it's become completely unusable for me. I'm hoping someone from Sony is listening and they can right the ship soon...

Lance Bachelder
Writer, Editor, Director
Irvine, California



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Angelo MikeRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 10:13:50 pm

I've thought about making a video on Youtube in which I explain what I like about Vegas and why that makes its bugs and problems all the more grievous, especially with version 11 and avi footage. Maybe if we made some videos viral about Vegas' problems, Sony would implement changes (and make me a paid spokesman). Red Letter Media got a lot of viewers when they released their 70 minute review of The Phantom Menace. I would be much less ambitious about the video I make, but I'd still want it to be entertaining as a video and effective as a criticism and call to action on Sony's part.

http://www.scenethroughglass.com


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Chuck PullenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 10:24:15 pm

I think it's decided...You make the first one, and we will all make response videos!

Or you could create a YouTube user and give everyone here the user/password and we can all upload our own chapter of the "Saga"?

Chuck


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Angelo MikeRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 12, 2012 at 10:53:19 pm

I'd love to make a really big one with a studio, actors, actresses, motion graphics...but I'll just end up doing something with the time and budget that I have, and I'll post it when I have it.

http://www.scenethroughglass.com


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Stephen MannRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 3:36:18 am

[Lance Bachelder] "There's been a new Vegas team at Sony for the past few revs."

And you know this for a fact, how?

I've been to the NAB parties, and I guarantee that your "occupy" movement would be an incredibly small minority of those present. The last one I went to had about three-hundred people, and I never heard a single complaint about the software.

Steve Mann
MannMade Digital Video
http://www.mmdv.com


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Steve RhodenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 5:33:33 am

Dont know what you guys hope to achieve by all this....

Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
1-876-832-4956


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Chuck PullenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 1:58:01 pm

[Steve Rhoden] "Dont know what you guys hope to achieve by all this...."

To have an NLE that works?

Is it to much to ask that the version 11 of a program work better than, not worse than version 8 which came out 5 years ago?

Chuck


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Lance BachelderRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 7:31:51 am

Yes I know it's a fact, my good friend is the past head of Vegas and I've been on the beta team(and even the alpha team on several versions) since version 2. I've been a VIP at past NAB parties and the last couple had closer to 600 Vegas fans of which I'm a HUGE one.

The occupy thing is just a joke guys. The goal here is that the kinks get worked out of Vegas and everyone is happy again using the program. I was in Israel this past Fall cutting an animated feature (on another NLE) and my Post Sup. comes in one morning, knowing I'm a huge Vegas guy, and says a friend of his in the biz just got Vegas 11 and he said it crashed so many times he couldn't use it. I was embarrassed because I had recommended the program. This was never the case in past years and must be remedied!

Lance Bachelder
Writer, Editor, Director
Irvine, California



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Nigel O'NeillRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 12:14:19 pm

I moved to Vegas from other NLE's because it just worked! Since v9, it has been gradually going down hill for me. I used to not have 1 crash and the renders worked flawlessly. Now, it is a bit of a crap shoot. I have been able to muddle my way through all issues that have presented themselves to date, but I should not have to waste time and effort finding solutions that could be better spent creatively editing instead.

I have been paying for updates almost annually, in the hope the new one will be a more stable product, but I am beginning to feel duped: I think Sony must consider us cash cows (read: suckers).

Perhaps it is a video driver issue, or a chipset/motherboard issue. I am tempted to suggest to Sony to recommend a guaranteed hardware and system software spec like the days of old with Edius workstations. I guess this is where NLE's such as FCP has the advantage of a closed development model enforced by Apple.

My system specs: Intel i7 970, 12GB RAM, ASUS P6T, Vegas Pro 10e (x32/x64), Windows 7 x64 Ultimate, Vegas Production Assistant 1.0, VASST Ultimate S Pro 4.1, Neat Video Pro 2.6


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Chuck PullenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 2:02:10 pm

[Nigel O'Neill] "
My system specs: Intel i7 970, 12GB RAM, ASUS P6T, Vegas Pro 10e (x32/x64), Windows 7 x64 Ultimate, Vegas Production Assistant 1.0, VASST Ultimate S Pro 4.1, Neat Video Pro 2.6"


I am using the identical board with an identical amount of RAM. Several other users with issues have also been on ASUS boards, but others have not. I am sure that Sony has received thousands of crash reports since 10 came out, and hopefully if there was an issue with ASUS boards or a certain brand of RAM, they would have figured it out by now...But who knows.

Chuck


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Thomas RoellRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 1:50:29 pm

I don't really care about the "again". I picked Vegas because at the time it worked and did it's job better than the competition. Vegas Pro 11 is not usable for any real work. I do not see myself subscribing to any religion there. Either it works or not. If not, I'll pick something else next time around I need to upgrade my HW/SW, right now I can live with Vegas Pro 10.

At the end of the day, if you push out a new product who's clame to fame is GPU support, and it ain't working, then in my book you don't have a new product.


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Shaun LaframboiseRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 7:46:31 pm

agreed. This was my first step into a 'real' NLE and I'm VERY disappointed. I built a rig just for vegas:

i7 2600K
16gb Ram
Hybrid HDD
ASUS mobo

$2000 worth of a rig rendered useless by a crappy product. I'm really bummed and don't have money or time to learn a new system.

Anyone have ANY idea when a new build will be released? I have 595 and am PRAYING that a new version comes out asap to get me (and us) out of this crapville.

Anyone?


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Chuck PullenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 13, 2012 at 11:57:01 pm

So I just uninstalled 11 and reinstalled 10...Guess what??? Registration server is down, can't use the program without it...THANKS SONY, YOU'VE COST ME ANOTHER DAY OF EDITING!!!!

Chuck


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Mike KujbidaRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 14, 2012 at 12:59:05 am

Chuck, I know it doesn't help but I get this when I try to go to the Sony Vegas site:

The Sony Creative Software web site is temporarily undergoing scheduled maintenance. The product pages, forums, and online registration systems will once again be functioning properly by 10PM CST on Tuesday, March 13.


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Dave HaynieRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 14, 2012 at 2:03:50 pm

[Chuck Pullen] "So I just uninstalled 11 and reinstalled 10...Guess what??? Registration server is down, can't use the program without it...THANKS SONY, YOU'VE COST ME ANOTHER DAY OF EDITING!!!!"

With pretty much ANY professional-class piece of software that permits it, I keep the last version or two installed, as well as the most recent. And if this isn't permitted, I seriously question the "professional" monikker. Applications don't eat all that much space on disc... and given the crashiness, and in particularly, Cineform issues, I have kept Vegas 9, Vegas 10, and Vegas 11 installed... but I am finding Vegas 11 better in my use than Vegas 10. Clearly, mileage varies, and unfortunately, no one's effectively isolated any predictor of success or failure, far as I know.

-Dave


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Chuck PullenRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 14, 2012 at 3:22:08 pm

Can you just imagine for a second if versions of Windows operated like Vegas?

“I just purchased Win 7 64-bit, and it works great, but crashes every time I go on the internet, so I have to use 32-bit for that. It also doesn’t support Office, so I keep a copy of Vista around for that. Oh and I have these other programs that I really like, but they only work with XP, so I keep that around for those.”

There would be downright public outrage, and they would be called out by every media outlet and blogger in the county, but when Sony does it, we just sit back and say “Well I hope the patches come out soon to fix the problems…Maybe after I spend another $200 for the next upgrade it will work”

Chuck


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Dave HaynieRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 14, 2012 at 6:42:11 pm

[Chuck Pullen] "Can you just imagine for a second if versions of Windows operated like Vegas?"

Actually... I remember very vividly when it did... or worse. So, there was this new thing called Firewire, and you could buy a very expensive proprietary interface for Windows 95 to be able to hook up your shiny new digital camcorder... often for more than the camcorder cost.

So Microsoft put out Windows 98, and aside from all that "desktop = internet" nonsense, it had real, dedicated, built-in support for industry standard Firewire and USB interfaces. Only... once you bought it, installed it, etc. not so much. It crashed, it dropped frames, it didn't work with some cameras, etc.

But hey, a little while later, ALL THIS STUFF was fixed in Windows 98SE, and the upgrade was only $20 or whatever... Cheap. And while that actually did help with USB, it didn't actually do much of anything for Firewire.

But hey, a little while later, ALL THIS STUFF was fixed in Windows 2000. Ok, this time, it actually was....

-Dave


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Dave HaynieRe: Pro 11...S.N.A.F.U. at Sony...My Epic Adventure!
by on Mar 14, 2012 at 1:57:44 pm

Try Guinness... I have yet to have a Vegas 11 crash with Guinness.

In all seriousness, I have on the overall found it more stable than Vegas 10. Maybe I'm the lucky one, or maybe I just got unlucky with Vegas 10. Last fall when I first got Vegas 11, I bought both AMD/ATi and nVidia cards, each around $300. At the time, the AMD card was very stable, the nVidia card slower and with some very obvious card-relased crashes. So I kept the AMD. But if you know the weird world of video driver releases, that situation could flip around overnight.

Some of that may be simply learning to work around bugs. Vegas 10 totally and completely broke Cineform for me, on several levels. It was DOA on release, forced an upgrade to the latest, which still crashed on any Cineform video (Vegas 9 still worked, either version of the CODEC). They finally fixed the reader, but it still wouldn't write without crashing. By 10e it did, but the video levels were always screwed up... and this seems to remain the case in Vegas 11. And this was a totally avoidable problem... all they needed was a single switch to disable the use of the "special" API between Vegas and Cineform, and just drop back to VfW like Vegas 9. So in Vegas 11, I'm using RAW or DNxHD depending on the situation, for the most part, and so Vegas 11 is more stable... not for good reasons, though, it still has problems with Cineform.

I have hit only one major problem in Vegas... naturally, working on a 24 hour project that was supposed to be a 48 hour project, animation and custom music in there as well. I hit a full on crashing bug in some plug-in, only during a render, no diagnostics other than a good idea just where it crashed. I was able to remove that effect and all was good.

So recently, no complaints. It's sad, though, mainly because there was a time when Vegas was the single most reliable piece of software I used in several industries, including $10,000 electronics CAD software. No longer, not in a few revisions.

-Dave


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