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NewBlue and Vegas 11 crashes - John, Mike or Stephen

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Gary AbrahamNewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 12:46:59 pm

HI again
I was hoping Mr. Rofano, Kujbida or Mann might have a few thoughts on the situation regarding the constant crashes using the NewBlue titler in Vegas 11. I have submitted the question to Sony Creative but have not heard back. I have read many comments on this forum that evryone is staying with Vegas 10 until Sony gets all the bugs out but how long might that be?
Is the problem Vegas or NewBlue?
Any thoughts would be appreciated.
Gary


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John RofranoRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 2:40:56 pm

I haven't used the New Blue Titler so I really can't say. Most of my title work is just white titles with the standard built-in titler (sorry)

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Mike KujbidaRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 3:34:44 pm

I'm still waiting to upgrade my machines (work and home) to Windows 7 so I haven't even had a chance to play with Pro 11 yet.


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Mike HinkelRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 3:54:32 pm

Go to New Blue's customer support and submit a ticket with your problem.I had issues and got them straighenteded out.


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Edward TroxelRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 4:20:35 pm

[Mike Hinkel] "Go to New Blue's customer support and submit a ticket with your problem.I had issues and got them straighenteded out."

This is the best advice. If you don't create a help ticket at newbluefx, we can't gather the necessary information to try and determine what is happening in your case.


Edward Troxel
JETDV Scripts


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Gary AbrahamRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 4:39:31 pm

Hi
I have submitted a ticket to NewBlueFX and will wait.
I apologize to John, Mike and Stephen for singling them out. I just got used to them always having an answer to all questions and for that am very appreciative. I find the new 3D titler to be everything i've always wanted so I am anxious to get it working.
Thanks for the advice
Gary


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John RofranoRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 5:00:19 pm

[Gary Abraham] "I apologize to John, Mike and Stephen for singling them out. I just got used to them always having an answer to all questions and for that am very appreciative."
Hey, no need to apologize. You know we're always here to help out where we can. I just haven't had much time to spend with the NewBlue Titler and my current projects don't demand anything too fancy in the way of titles.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Stephen MannRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 5:25:29 pm

Same here - I haven't needed to use the NB titler in Vegas 11, but it's worked fine in my short tests.

Steve Mann
MannMade Digital Video
http://www.mmdv.com


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Mike HinkelRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 7:34:38 pm

I'm happy to help where I can, Gary. I always look forward to the advice of John, Steve, and Mike while learning. Not only with my questions, but with all of the issues they answer to. I have learned quite a bit from them. I commend them for their timely advice, patience and willingness to help.


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Gary AbrahamRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 12, 2012 at 7:46:23 pm

Hi everyone,
Thanks so much for the responses and common sense advice.
I'm thrilled to report NewBlue responded quickly and solved the problem with software updates. When I used the "check for updates" button in the help menu of NB Titler, it said I had the newest version. It was not. A new Newblue download and a video card driver update totally stopped the crashes.
May I ask if anyone can advise me if I should post a new Subject post to pass on this info, or will everyone see this particular response.
Thanks again,
Gary


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John RofranoRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 12, 2012 at 9:29:29 pm

[Gary Abraham] "May I ask if anyone can advise me if I should post a new Subject post to pass on this info, or will everyone see this particular response."
Everyone who is following this thread will see it but if you want to make a post with a topic like: "Fix for NewBlue Titler crashes" that might not be a bad idea so that people who weren't following but are using NewBlue titler will see it.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Mike HinkelRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 12, 2012 at 11:21:27 pm

Glad to hear it worked out for you. It was pretty much the same for my issues as well. I think it is always good to take a positive fix to the top for all to take notice. The site has an excellent search feature and your thread will address that issue for those with a similar problem.


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Frank StevnRe: NewBlue and Vegas 11 crashes - John, Mike or Stephen
by on Jan 6, 2012 at 9:20:49 pm

I submitted a ticket to newbie and they don't have an answer for titler in vegas.


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