Re: G5 crach - iPhone not syncing by Dave Sullivan on Apr 29, 2008 at 9:22:38 pm
Hello Al,
Umm, strange one.......do you by any chance have a AT&T, or a hacked iphone?
Hacked iphone's have been known it act up now and again, but the config you are using should work, and you should be able to use your iphone.
Short of disconnecting your iphone, and doing a re-install of your OS, and itunes, I'm a bit stumped as to why your iphone will no longer sync. What firmware are you using?
I'll ask a buddy, who is a Mac Genius if he knows of any issues, and get back to you.
Re: G5 crach - iPhone not syncing by Al J. Marschke on May 3, 2008 at 10:59:58 am
Yes my other G5 recognized the phone. I called apple support and they suggested I reinstall iTunes. When I did everything worked fine. Something happened when I installed it the second time.
I would guess because I did not do a complete uninstall before I reinstalled after the crash. I figured the OS install would do it. Still must have been some broken pieces laying around.
Thanks for the help. I'm back up again.
P.S. Apple support and AT&T where extremely helpful. I originally called AT&T and they said it was an iTunes problem and they connected me directly to iPhone support which quickly fixed the problem and emailed me a report of the incident and solution. Nice!!