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upgraded to Leopard now iphone not appearing in itunes


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upgraded to Leopard now iphone not appearing in itunes
by David DuBois on Mar 12, 2008 at 8:18:42 pm

Hi All,

I wonder if anyone can help.

I've just upgraded to Leopard and now my iPhone won't appear in itunes.
Iphoto starts up when the phone is inserted but not itunes...which is kinda vital for syncing.

Any ideas? I've tried all 3 USB ports on my MPB and a full restart of both iphone and mac.

Thanks in advance.

Dave

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Re: upgraded to Leopard now iphone not appearing in itunes
by Zane Barker on Mar 13, 2008 at 5:59:39 pm

Do other USB devices work on the computer?
Will the phone show up on another computer?

Don't let technology get in the way of your creativity!

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Re: upgraded to Leopard now iphone not appearing in itunes
by gary adcock on Mar 13, 2008 at 6:05:41 pm

[Zane Barker] "Will the phone show up on another computer?"

did you update Itunes also?

if you did not update itunes - you cannot get the firmware update that allows the phone to be used in the latest version of leopard.

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD

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Re: upgraded to Leopard now iphone not appearing in itunes
by David DuBois on Mar 13, 2008 at 7:45:45 pm

Hi and thanks for the replies.

I'm using itunes 7.6.1 and other USB devices ( a hard drive) are working fine.
I have no other computer to attach the iphone to i'm afraid.

Can I uninstall and re-install itunes? if so how?

Dave

Currently working on 'Lookin' For Lucky' - Feature Film for Albino Injun Productions.

www.lookinforlucky.co.uk

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Re: upgraded to Leopard now iphone not appearing in itunes
by Zane Barker on Mar 13, 2008 at 8:22:48 pm

Try finding someone else with a computer that has an up to date version of iTunes and see if the phone will show up there.

You can always make an appointment at the genius bar at your local apple store, and let then check out your phone and computer.

Don't let technology get in the way of your creativity!

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