New Raid Card, New MacPro, New Grey Startup Screen
by Philip Schneider
on
Aug 29, 2008 at 10:13:51 pm
Hi there,
since two Weeks I have a new MacPro. Today my 4 Seagate Drives (from CalDigits recommand Drivelist) arrived and I just began to install my CalDigit Raid Card which I import to Germany.
The Card works fine and with the Raid Shield I has updatet the EFI, the System Code and the Boot Code of the Card. Because my Mac is two weeks old. I have a newer/other SMC as the Apple Site offers me to download.
So when I connect the drives with the raid card and start the MacPro, the Card beeps two times and a grey screen shows me that he couldn't find the startup volume.
When I connect the drives directly to the Mac (and leave the Card installed) the Card also Beeps two times (i just follow the post about flushing the system code becouse rom image failure - which now is solved) and I can Boot from my System drive (which is stored in bay one).
Any idea? I hope I haven't forget important details. I'm absolutly helpless.
Re: New Raid Card, New MacPro, New Grey Startup Screen by Jon Schilling on Aug 30, 2008 at 12:36:33 am
Philip.
If you would call us, we could square you away. While you sent us an e-mail no phone number was attached.
From our website:
Support - FAQ / Knowledge Base
# I am encountering gray screen while bootin up the OS from the RAID card?
If your Mac OS drive is installed and booting from the RAID card and you experience a grayed out screen during startup, we recommend that you reset the PRAM in your computer.
To reset the PRAM, press and hold down the following keys:
APPLE + Option + P + R
Let the MAC cycle through powering off & back on 3 times in a row then release the keys. For more information on PRAM resetting, see Apple knowledge base
http://support.apple.com/kb/HT1379
Please e-mail us at sales@caldigit.com & we'll make sure you are squared away.
Jon Schilling | Director of Business Development
CalDigit Inc
phone 714-572-9889 X234
fax 714-572-9881
web www.caldigit.com
email jons@caldigit.com
skype cgijon
office 1941 Miraloma Ave. #B Placentia, CA 92870
Re: New Raid Card, New MacPro, New Grey Startup Screen by Philip Schneider on Aug 30, 2008 at 9:23:51 am
I just has answered the mail with my phone number, but because I'm living in Germany, there is an time lag of 9 hours. I forgot to note in my post that I have made an pram reset serval times
Re: New Raid Card, New MacPro, New Grey Startup Screen by Jared Picune on Aug 30, 2008 at 4:20:16 pm
You mentioned that you got 4 drives. Were you going to boot from your RAID volume or keep a separate volume to boot from?
It's important that the CalDigit drive be installed on the boot drive, as it needs to be able to communicate with the CRC. Also what version of OS X are you running?
Re: New Raid Card, New MacPro, New Grey Startup Screen by Philip Schneider on Aug 30, 2008 at 5:23:42 pm
I'm using 10.5.4.
Today I've got good news: I could started. But only from the first disk... but I explain from the beginning:
Because I couldn't boot, I tried to Install Leopard on an USB Drive with which I could boot the mac and configure the raid. I insert the CD and connect the USB Drive and "drums please" with the CD I booted my OS from die HD stored in Bay 1 ( It seems that the CD has installed something because there was the apple screen whichs the copy of the windows blue screen - shut down and restart please - , sorry I don't know the english expression) . But that's just the 320GB HD which comes with my MacPro...
So I have got 4 other Seagate 1TB 24/7 HD's which I like to use for raid. Therefore I've cloned the 320 GB Disk to one of the Seagate disk and stored this Seagate Disk in Bay one and tried to Boot. ( I like to have this disk also in the raid: 4 Disk = 2x2 disk raid 0 and the raid 0 disks combined to raid 1 with size of 2 TB)
But now i've got one probleme. I can boot from the cloned seagate drive when the drives are connected to the logic board. When I connect the drives to the raid card. The card founds no startup disk.
I'm also wondering that when I start from the cloned I disk, I must also add all LittleSnitch rules from the ground :(
And when I trie to boot with the cloned disk in bay one, connected to the raid card, and the leopard disk in the cd drive. The green with the apple logo appears with the "scrolling wheel" and after seconds the apple logo swapps with an "No-Logo" and nothing happens... :(
When you don't understand I perhaps could trie to show it via ichat over my macbook pro ;) Not the best english, sorry!
Re: New Raid Card, New MacPro, New Grey Startup Screen by Jared Picune on Aug 31, 2008 at 4:36:34 pm
I've tried a few different configurations with my CalDigit RAID Card. I've not run into the same trouble. I did have a boot issue at first, but it turns out the iPass cable was not in all the way. It's a tight fit so that is always worth a check.
Unfortunately I don't know what to tell you beyond that. The CalDigit tech support guys should be able to help out, as I only have limited experience with the CRC.
Re: New Raid Card, New MacPro, New Grey Startup Screen by Philip Schneider on Aug 31, 2008 at 12:32:59 am
I'm sorry to repost but now i have a really big problem. Because I couldn't boot from the cloned hd, i tried to install leopard. I tried with 2 DVDs on 4 HDs but when I boot from DVD it appears an Error Dialog "please shutdown and restart". Fortunately I have the 320GB BackUp to start leopard from... Everything else goes wrong. I have also uninstall the raid card but same problem: no boot from cd/dvd...
Perhaps I need an uninstall alternative for the raid card driver to try it from the beginning.
Re: New Raid Card, New MacPro, New Grey Startup Screen by Jared Picune on Aug 31, 2008 at 4:45:03 pm
One more idea that just hit me. Try to reinstall the CalDigit RAID Card firmware. The latest version numbers are listed here http://www.caldigit.com/support.asp just scroll down the page a little.
Re: New Raid Card, New MacPro, New Grey Startup Screen by Philip Schneider on Sep 1, 2008 at 7:47:28 pm
I'm sorry. I'm a little bit knackered about 4 days of try and erro ...
At the moment I have install 10.5.4 on an external Disk to boot and setting up the raid volume as startup disk. But when Leopard starts it shows me a warning that the disk (probably the raid disk) isn't initiated. When I click on initiate, the disk utily tool opens and nothing happen. In the Volume list I see one drive called Caldigit Raid Card with the sitze of 294GB and no partitions but the 294GB ist the size of the used space on the disk in bay one with one partition of 1TB, 294GB used. Actually I can't connect the 3 other identical drives to an raid becaus raild shield makes an error "not the same size"
Now I have made 3 movies with the isight of my macbook pro, perhaps pictures says more than 1000 words ;)
Re: New Raid Card, New MacPro, New Grey Startup Screen by nakamichi cheng on Sep 2, 2008 at 7:58:27 am
I got the CRC problem last week when I erase the PRAM, but I found a solution to solve it for your reference.
1. boot from local HDD.
2. Visit the link http://refit.sourceforge.net/#download 3. Download the rEFI tookit rEFIt 0.11 (6.5M Mac disk image)
4. Burn a bootable CD
5. shutdown the system
6. insert CRC and connect iPass cable
7. power-on the MacPro
8. Insert the rEFIt CD
9. select CRC volume to boot
10. setup startup disk to "CRC volume"
Re: New Raid Card, New MacPro, New Grey Startup Screen by Philip Schneider on Sep 2, 2008 at 3:08:34 pm
perhaps, I found the problem. As I started my macpro from the usb disk today an opened the raid shield, it shows me that the raid card is disconnected. maybe, I can fix it ...
Re: New Raid Card, New MacPro, New Grey Startup Screen by Philip Schneider on Sep 2, 2008 at 3:40:58 pm
Hmpf... doesn't resolve the problem: After remove and scann for Controllers in the Raid Shield, the card ist active and I couldn't still boot from the Macintosh HD in Bay 1
Re: New Raid Card, New MacPro, New Grey Startup Screen by Philip Schneider on Sep 2, 2008 at 6:17:11 pm
It works!!!! ;) We've got it ;)
Today I've phoned with the caldigit support. we've booted from an usb disk (with leopard and raidshield installed). There we changed the array for disk1 to jbod and boom! It works. With the change to jbod, the system partition on the disk was found and there is no data los
Now I can boot from the disk in bay one ;)
The support from caldigit was great and they give me also a few tips to configure the raid. perfect!
