File Corruption - Anyway to resurrect
by Mike Richards
on
Jul 23, 2009 at 7:04:13 am
Hi all,
I am fairly new to onLocation and have used it on two shoots now. I have to say that I love the application however I have encountered a serious issue on both shoots.
During unintended breaks in the shooting, usually due to directing the presenter taking longer than expected, I come back to the Laptop to find that onLocation has frozen up. That's not the real issue however. When I restart the application I find that the file is no longer able to load into onLocation - it simply does not load, no reason is given.
As I have my entire shot list in there, this is something of an issue. I have to open a new file and enter the shots as I go, working from a paper backup.
Has anyone else had this problem and if so do you know how I can resurrect my dead files so that they can be opened by onLocation again?
Thanks in advance,
Mike Richards
Video Producer/Instructional Designer/Project Manager
Catalyst Interactive
Re: File Corruption - Anyway to resurrect by Mark Mapes on Jul 29, 2009 at 2:22:04 am
Hi Mike,
Please contact me at mapes@adobe.com so we can power through the troubleshooting process.
I'll try to remember to post the outcome here for the benefit of any others who stumble upon this thread.
