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iTunes artwork image doesn't load


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	iTunes artwork image doesn't load by Tim Ward on Nov 2, 2007 at 8:58:49 pm Well, I'm new to podcasting, and I've built a podcast feed for work, and it's working almost great. When I subscribe to it from within iTunes, the artwork image does not load. The code appears to be valid, but I can't figure it out. www.outdooralabama.com/podcast/podcast.rss Any suggestions would be appreciated. tim Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 2, 2007 at 9:36:44 pm Hmmm, it looks like the program you're using to create the feed (The Podcast RSS Buddy 3.0) is causing a lot of problems. You're feed isn't validating and that's most likely the reason why your podcast artwork isn't showing up. If you can edit your feed so that it validates, then I'm sure everything will fall into place. Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Tim Ward on Nov 2, 2007 at 10:00:25 pm Jon, thanks for the quick response. I started out with RSS Buddy, but didn't like it. I switched to another program (can't remember the name off-hand), and imported the previous feed with one item, made some adjustments, then added another item. I also edited some of the XML too. I don't like the second program either, although it's better than the Buddy. I guess the multiple itunes:image tags don't help. I'd rather start over from scratch, but I'm not sure what program would better suite my (and iTunes') needs, hence my other post. tim Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 2, 2007 at 10:04:51 pm Tim, i've actually been going through your xml and rewriting it so that it will validate, but still contain everything you were needing to pack in there. I'll email it to you when I'm done and you can compare the two. If you want to use the one I've rewritten, then it will be a good starting point for adding to with future episodes. This whole xml thing can really be a pain.... Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Tim Ward on Nov 2, 2007 at 10:24:03 pm Wow, that's nice of you to do that! Thanks! I'll check it out and maybe that'll smooth things out for me. tim Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Tim Ward on Nov 5, 2007 at 3:25:46 pm Well, the artwork still isn't showing up in iTunes (we are not in the Store right now). It's working okay except for that; I'm just having a hard time figuring out the iTunes image thing. tim Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 5, 2007 at 7:30:56 pm Sorry, I thought you were already in the store. Once you're added to the directory your artwork will show up on your own page. Otherwise, you have a video podcast so there won't be any album art. That's the other place it could not be showing up, but in that case you would need an audio file with the artwork encoded into it. I'm just confused with what you're experiencing. Can you elaborate on what isn't working properly? Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Tim Ward on Nov 5, 2007 at 8:35:50 pm When you Subscribe to Podcast... in iTunes without going through the Store, it should still display the artwork when viewed in Cover Flow View. I just tried it with a couple of different COW podcasts on a computer that never had anything from the COW, and it pulled down the separate artwork for each. My image code is the same as those, so what could it be? The .rss extension couldn't be causing it could it? Or maybe I should chalk it up to the podcast gremlins and let it fly? tim cowcast.creativecow.net/podcast_feeds/cowcast_after_effects_tutorials_rss.xml cowcast.creativecow.net/podcast_feeds/cowcast_final_cut_pro_tutorials_rss.xml Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 5, 2007 at 8:48:50 pm Ah, I see. iTunes doesn't pull down the artwork from a video podcast for display in coverflow. What you're actually seeing is a still frame from the (I think) first episode downloaded. It just happens that COW podcasts have the logo up on screen at the right frame that iTunes pulls the still. At least this is my theory. None of the other video podcasts that I subscribe to (even Apple's own Tips video podcast) show album art. Unless you have a special preference set. I could be wrong. Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 5, 2007 at 8:49:45 pm Ah, I see. iTunes doesn't pull down the artwork from a video podcast for display in coverflow. What you're actually seeing is a still frame from the (I think) first episode downloaded. It just happens that COW podcasts have the logo up on screen at the right frame that iTunes pulls the still. At least this is my theory. None of the other video podcasts that I subscribe to (even Apple's own Tips video podcast) show album art. Unless you have a special preference set. I could be wrong. Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Tim Ward on Nov 5, 2007 at 9:07:33 pm Oh okay. I think that's exactly what it's doing. It makes sense now. None of the other video podcasts that I subscribe to (even Apple's own Tips video podcast) show album art. So basically, audio podcasts show artwork and video podcasts use freeze-frames? Well, at least I know I don't have anything wrong. Thanks, Jon. tim Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 5, 2007 at 9:18:48 pm [Tim Ward] "So basically, audio podcasts show artwork and video podcasts use freeze-frames? " Yup, I think that's it. Are you submitting to the iTunes directory? OR already sis and just waiting to be approved? Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Tim Ward on Nov 5, 2007 at 9:23:50 pm Not quite yet. I'm still working on a few more things for it before submitting. tim Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 7, 2007 at 4:35:10 am Hey guys, I submitted a podcast/rss feed to iTunes. It is an MP3 audio feed. I cannot get my image file to appear for the actual subscription. I know I don't have individual artwork for the MP3's but I don't know what else to do to ge tmy image to appear. I have an href link in the "channel" section. The code I used is: Podcast Image ANY HELP? 8^) Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Richard Harrington on Nov 7, 2007 at 2:15:14 pm Run your feed through Feed Validator or Feed Burner Your image should aslo be 300 X 300 Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 7, 2007 at 4:52:13 pm Verifys properly through both Feed Burner abd Feed Validator. And the graphic is the right size. Hmmmmm . . . does it take a while to populate on iTunes? Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 7, 2007 at 4:58:05 pm Yes, it can take some time, typically 24-48 hours...unless you manually Ping iTunes. Here's how to do it (this is from the iTunes spec page at http://www.apple.com/itunes/store/podcaststechspecs.html You can ping the iTunes server to update your podcast information by entering the following URL into a browser: https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?id=FEEDID where FEEDID is your iTunes podcast numeric ID. You can also use: https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?feedURL=http://FEEDURL where FEEDURL is the url for your feed. Regardless of the ping method you use, iTunes will return an HTTP 200 code. Jon again, If you Ping, iTunes should update within a few minutes to a few hours. And you'll see your artwork if everything is correct! Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 7, 2007 at 5:09:11 pm I've "pinged" before and get an IE window with: Podcast Ping Received Podcast Feed URL: http://www.kingshighway.org/Audio/podcasts_khw.rss Podcast ID: 267726307 Still no image . . . Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 7, 2007 at 5:14:35 pm Most likely because your image is only 140x140. Make it larger and iTunes will probably update. Here's mine, and it displayes in the directory just fine (remember, this is Apple you're dealing with. Things have to look the way they want them to look...): http://www.therestofeverest.com/Images/Rest-of-Everest-Logo.jpg Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 7, 2007 at 5:19:55 pm I'll try making it larger. I "assumed" smaller was okay! 8^) Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 7, 2007 at 5:26:50 pm Okay . . .corrected and uploaded and pinged . . . Hmmm, I'm waiting and checking . . .la la la . . . 8^) Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 7, 2007 at 5:30:06 pm So far no go. I'm going to get another cup of tea, or maybe coffee. This is a coffee day! Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 7, 2007 at 6:00:56 pm Am I out of options? Any other ideas? If not, I may have to just tape a printout of my image to the screen so I can ignore it! 8^) Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by Jonathan Miller on Nov 19, 2007 at 4:34:35 am Cindy, I was just following up to see if your artwork was showing up yet. It's not (you probably know this...). I tried to validate your feed and as it currently stands, it does not validate. I'm almost positive that is the reason that your image isn't showing up. Especially because the problem with your feed is related to the artwork section of your feed! So, what you need to do is a simple edit and you should be good to go. Currently your feed lists your artwork as this: This is not the proper way to list it. Change it to this: and it should work right away after you ping (and iTunes updates your page). I shure hope that solves it for you. Best of luck. I hope you're still monitoring this thread! Jon TreeLine Productions Fort Collins, CO USA Currently producing these popular podcasts: "The Rest of Everest" Video Podcast Voted as one of iTunes' "Best of 2006" podcasts Nominated for "Best Video Podcast" in the 2007 People's Choice Podcast Awards www.therestofeverest.com "Beyond the Movement: The Pilates Podcast" www.thepilatespodcast.com Respond to this post Return to posts index


	Re: iTunes artwork image doesn't load by CindyLoo on Nov 27, 2007 at 5:00:20 am Hey Jonathan, thanks for the update. That line of text is the original line I had. I did notice a possible issue with the image itself on the dpi. It wasn't 72 dpi so I made sure it was. Uploaded it just now and pinged it. Still not updated. Maybe it will resolve. I will keep an eye on it and absolutely appreciate your help. This is boggling my mind. 8^) Respond to this post Return to posts index


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