| Slow to launch export
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 | Slow to launch export
by david braman on May 8, 2012 at 2:41:42 pm |
I'm trying to export media, but every time I click on export media it takes FOREVER to launch the dialog. And if I go to add it to the que its the same intolerable crawl to launch Encoder. The render times are fine. Is this normal? (hope not)
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• | | | |  | Re: Slow to launch export
by Jeff Pulera on May 8, 2012 at 8:17:13 pm |
Hi David,
Are you using Matrox MXO2 hardware?
Jeff Pulera
Safe Harbor Computers
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• | | | | | Re: Slow to launch export
by david braman on May 8, 2012 at 8:17:54 pm |
I am. Is that the problem?
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• | | | | | Re: Slow to launch export
by Jeff Pulera on May 8, 2012 at 8:20:10 pm |
Hi David,
Here's your easy fix, detailed in the Release Notes for your driver -
If you find that switching the export format in the Export Settings dialog
box sometimes takes a long time, such as when you switch from Microsoft
AVI to MPEG2-DVD, rename the SurCodeWrapper.vca file on your system
(for example, rename the file to SurCodeWrapper.vca.bak). This file is
usually installed by Adobe Premiere Pro in the following folders:
C:Program FilesAdobeAdobe Premiere Pro CS5MediaIOcodecs
C:Program FilesAdobeAdobe Media Encoder CS5MediaIOcodecs
Jeff Pulera
Safe Harbor Computers
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• | | | | | Re: Slow to launch export
by david braman on May 8, 2012 at 8:24:28 pm |
Thanks, I'll give that a try
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• | | | | | Re: Slow to launch export
by Jeff Pulera on May 8, 2012 at 8:28:35 pm |
Hi David,
What version of Premiere and Matrox drivers are you running? With CS5.5, you want to be updated to 5.5.2 and running latest Matrox 6.1.0.100 driver for best performance on the PC.
Thanks
Jeff Pulera
Safe Harbor Computers
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• | | | | | Re: Slow to launch export
by david braman on May 9, 2012 at 12:28:02 pm |
BINGO!!!
Problem solved completely.Thank you..I will erect a shrine in your honor.
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