Creative COW SIGN IN :: SPONSORS :: ABOUT US :: CONTACT US
ADOBE AFTER EFFECTS: HomeForumBasicsExpressionsTutorialsPodcastsMotion GraphicsTrainingCinema 4DFAQ

CC Particle World Keeps Crashing

Cow Forums : Adobe After Effects

<< PREVIOUS THREAD   •   VIEW ALL THREADS   •   PRINT   •   NEXT THREAD >>
CC Particle World Keeps Crashing
by Lucas Windsor on Mar 19, 2009 at 3:26:28 pm

In After Effects I cannot use CC Particle world anymore. Every time I try to apply it After Effects crashes. I just installed CS4 on my new Mac Pro and it just won't let me use it. Any thoughts on how to fix this. I have tried repairing the install but it still does not work.

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Kevin Camp on Mar 19, 2009 at 3:58:26 pm

i'm not sure if cc particle world tries to use opengl for accelerated previews, but you might try disabling opengl in preferences>previews. just uncheck the use opengl option and set accelerate previews to adaptive resolution.

this should prevent effects from accessing opengl which often helps preview/render problems in ae. also, disabling opengl for previews will allow multiprocessing for previews which is normally of greater value to more effects than opengl.

Kevin Camp
Senior Designer
KCPQ, KMYQ & KRCW

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by david bogie on Mar 19, 2009 at 6:39:14 pm

Yar, but you're going to need to determine what other effects crash AE. You've got some testing to do before you can start debugging.

bogiesan



Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 19, 2009 at 7:40:24 pm

I just tried every single one and Particle world is the only one that makes AE crash.



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 19, 2009 at 6:41:22 pm

I tried doing that but it still crashes anytime I try and apply it.

P.s. I am running a Mac Pro Dual Quad Core system. What are the best settings for running AE. Should I leave OpenGL off?



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Kevin Camp on Mar 19, 2009 at 9:58:34 pm

i leave opengl disabled... i've found that most of the benefits are lost once you encounter stability problems. throw in the fact that if it is enabled, it will disable multiprocessing for previews and it's pretty easy for me to leave it off....

i'm using a dual 2.8 quad mac pro with cs4 too, and i'm not having any trouble with particle world... you're using the version that ships with ae (vs. the version that can be purchased form cycore)?

have you tried a different comp size? just curious if it might work with an sd comp vs an hd comp....

have you tried enabling or disabling multiprocessing? preferences>memory & multiprocessing, check the option for render multiple frames simultaneously... i have mp on here (again, with no problems).

also, do you have the latest version of cs4? there is an update to 9.0.1 that fixed many bugs... (i'm currently running with the update)

Kevin Camp
Senior Designer
KCPQ, KMYQ & KRCW

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 20, 2009 at 2:55:21 am

I am running without the updates. I will download those and see if that helps. I don't make any comps in HD. We don't do HD out yet as its not quite yet worth it for what we are doing.



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 20, 2009 at 3:37:37 am

I installed the update and I still have the same issue. I changed all the settings like you said. Tried many variations, but nothing seems to work. I guess I better just buy Trapcode.



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Nils Schneider on Mar 20, 2009 at 11:49:17 am

Lucas,

Please also report any issues directly to us at support@cycorefx.com. It will make easier for us to fix them and in shorter time. It will be pretty difficult for us if we have to scan all forums on daily basis to find bugs.

Two things you can try.

• If you have re-installed/upgraded AE you good tip is to delete the AE pref files. Launch AE while holding shift-cmd-option(alt) and you will be asked to delete or go to ~/user/Library/Preferences/Adobe/After Effects/9.0 and delete manually.

• Delete "Particle World prefs" from ~/user/Library/Preferences/ manually.

Let me know how it goes.

/Nils



Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by david bogie on Mar 20, 2009 at 3:44:40 pm

Nils, thanks for monitoring the forum. Wish more mfrs and publishers of plugs would do that.
Hope you can help this guy.
Particle World rocks! (but i miss those obsolete old particle filters, too)

bogiesan





Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Nils Schneider on Mar 20, 2009 at 5:18:46 pm

David,

Thanks for the kind words.

You can actually get to the old particle systems by creating a preset. To make that easier for you we've made two preset "Classic Particle Systems FFX" that you can download here, http://www.cycorefx.com/dloads_ccfx.php. Put them in your presets folder and you can apply those to any layer, it's "almost" like a standard plug-in ;-)

/Nils



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 20, 2009 at 5:29:42 pm

I tried what you said and it did not work. Its weird because none of the other ones have that problem. Is there anyway to download a new version of the plugin?



Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Nils Schneider on Mar 20, 2009 at 6:24:32 pm

Hmm not really. Can you zip the plug-in and send it to support@cycorefx.com? We can do a check to see if it works over here.

/Nils



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 20, 2009 at 6:25:43 pm

Sure I will send it as soon as I can.



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Steve Dunnington on Mar 21, 2009 at 5:57:58 pm

Hi,

I'm having the same problem and its on one of brand new mac pro's as well. Every time I apply the CC Particle World to a solid CS3 and CS4 crashes. I've also tried it with a wide range of different settings however still no luck.

ALSO...

Im having a problem with AE CS3 not allowing me to check the OpenGL acceleration in the previews preferences, every time I check the box a message window saying the follow appears.

"OpenGL acceleration is not currently supported on this version of Mac OS. Please go to adobe.com/....... etc..."

I made sure I had all the updates and still no luck which made me think perhaps its due to the new mac pros not being designed to work with CS3. I installed the 30 day trial of AE CS4 and this time open GL did work. This still however doesn't explain my problem with using the CC Particle Effect though...

Any ideas of why both these problems might be happening??


Cheers,
Steve




Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 21, 2009 at 6:03:55 pm

I sent a copy of the plugin to the company who made it, so hopefully they can figure out the problem with it. If they let me know anything I will let you know as well.



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Steve Dunnington on Mar 21, 2009 at 6:43:57 pm

cheers,

I'm sure when they realize there are issues with the 2009 mac pro supporting pluggins they will have to sort out some sort of update. At the end of the day its unlikely that being so new they would even have one of the new Mac Pros within Cycore Effects for testing. Ill email them as well so they realize its a common problem. There doesnt seem to be anyone else talking about this yet so its possible were within the first few to find it. I feel congratulations are in order...

Steve



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Roger Ro on Mar 24, 2009 at 8:18:04 pm

Hey guys,

I am having the same problem, as well. I just got the new mac pro nehalem- 2.66ghz dual quad core and installed adobe cs4 production premium. every time i try to use cc particle world in a comp on after effects - i get this:

"After Effects error: crash occurred while invoking effect plug-in "CC Particle World""

I have reinstalled, done the update and even called adobe. I am waiting to hear back from adobe on this. i think it is such a new problem they didn't even know about it. the tech guy was actually checking creative cow for a solution while i was on the phone with him!

KINDA WIERD: I also had this same crash error when I downloaded some projects from videocopilot.net and tried to load them into AE and all plug-ins attached to the project crashed. For example: I downloaded tutorial project #66. "3d Sparks Title" and then clicked on it and it opened up in AE and it needed to convert, then I had the same AE plug-in crash error for CC particle world, exposure, and glow, respectively. Oddly enough, when I just go into a new comp and apply exposure and glow to a solid layer without cc particle world it works just fine.

I really hope someone finds a solution soon!!!

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 25, 2009 at 5:43:08 pm

We have a guy from cycore looking into the problem right now. Eventually I hope that they will make a patch.

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Roger Ro on Mar 25, 2009 at 9:21:14 pm

I just tested trapcode particular and it seemed to work fine.

FYI: I am running AE CS4 on Mac OSX Server (10-client)

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Robert Sperry on Mar 25, 2009 at 9:48:22 pm

Could I get the hardware specs of everyone having this problem?
CPU, (manufacturer/model/clockspeed) RAM, and Video card... (and video driver version if anyone is anyone is seeing this issue on the windows side...)

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Lucas Windsor on Mar 25, 2009 at 11:31:31 pm

I am running as follows

Mac Pro Dual Quad Core 2.26ghz
6BG Ram
640GB HD
NVIDIA GeForce GT 120

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Roger Ro on Mar 26, 2009 at 1:42:45 am

MAC PRO (received 3/23/09)
2.66GHz Dual Quad-Core Intel Xeon “Nehalem”
6GB RAM (upgrading to 16GB soon)
ATI Radeon HD 4870 512MB
HD ONE = 640GB 7200-rpm Serial ATA 3Gb
HD TWO = 640GB 7200-rpm Serial ATA 3Gb
One 18x SuperDrive
AirPort Extreme Wi-Fi Card
MAC OS X SERVER (10 CLIENT)

* Using Adobe Production Premium CS4


Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Nils Schneider on Apr 3, 2009 at 9:43:47 am

Can you guys that have this crash, using Particle World, please contact me off-list at nils@cycoresystems.com.

/Nils

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Jake Scott on Apr 8, 2009 at 1:14:16 pm

I just discovered I'm having this problem as well with my brand new MacPro. Any help would be much appreciated. Thank you.

8 Core-Two 2.66GHz Quad-Core Intel Xeon
16gb RAM (1066MHz DDR3 ECC SDRAM)
NVIDIA GeForce GT 120 512MB
Hard Drive1- 1TB 7200-rpm Serial ATA 3Gb/s
Hard Drive2- 1TB 7200-rpm Serial ATA 3Gb/s



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by John Stanowski on Apr 24, 2009 at 3:05:52 pm

Same problem here. I have a new Mac Pro. Using AE CS4 and Cycore HD.
Particle World keeps crashing AE.

Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.26 GHz
Number Of Processors: 2
Total Number Of Cores: 8
Memory: 16 GB
Processor Interconnect Speed: 5.86 GT/s

I have a project I constantly make different versions of which relies heavily on Particle World. I'm kinda screwed right now. Any news?



Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Roger Rohatgi on Apr 24, 2009 at 3:43:12 pm

Hi John,

Adobe contacted me to let me know they are working on an update. It could take months. Currently the i7 (nehalem) architecture is not supported by them yet - according to their engineers. I have also done several tests using "dummy" particle world plug-ins sent to me by Nils at Cycore to give them feedback because they currently do not have their own nehalem to test on. Hopefully, this feedback has given them enough info to create a fix. In the meantime, I am using Trapcode Particular. It seems to work fine so far.

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Steven Williams on Apr 28, 2009 at 11:15:46 am

What a royal PITA.

I wished I'd know that!

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Roger Rohatgi on Apr 28, 2009 at 4:13:49 pm

Here is Adobe's "official" response:

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb409049


Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by David Kudell on May 27, 2009 at 7:31:24 pm

I'm also having the issue. Trying to figure out how to open old projects that already have CC Particle World in them. Wish there was a way to substitute plug-ins so that it wouldn't crash immediately.

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Lucas Windsor on Apr 28, 2009 at 2:59:22 pm

They are working on a patch. I would recommend getting Trapcode Particular. Its actually a much more powerful particle generator then particle world. It is a bit pricey for just doing particles, but its the best product on the market and a patch may be at least 4-6 months away.

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by David Teixeira on Jul 13, 2009 at 7:09:03 pm

Has anyone had any success in finding a way around this?
Adobe seems to just give me the run around.
I have always been a happy Adobe user but this one is ridiculous!

Quote from Adobe:

"Adobe is not responsible for third-party plug-ins, like CC Particle
World, even if they are included in the installation of After Effects."

What? this does not seem right.

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Joe Barratt on Aug 3, 2009 at 7:13:11 pm

I also recently purchased a new 2009 intel Mac, Dual-Quad Core with 16GB of RAM and CS4.

CC Particle world crashed on me as well, even after downloading the Adobe updates, but the CycoreFX HD 1.6.5 (UB) download fixed the problem.

So no need to purchase Trapcode!



Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Greg Trost on Aug 22, 2009 at 7:52:16 pm

Do I have to pay for Cycore to be able to use Particle World? I downloaded it but now I have the green X.

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Joe Barratt on Aug 22, 2009 at 11:16:16 pm

I must admit I spoke to soon in regards to Particle World, the green X appears, it would be great if this could get fixed somehow.

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Karl-Jason Mawdsley on Sep 2, 2009 at 9:25:55 am

Done a bit of research into this - apparently the fault is due to Hyper-threading technology which allows your computer to sue different parts of your processors to perform different tasks.
If you switch it off you can use CC Particle World in After Effects CS3 - no upgrades or anything.
A guy has created a little app that allows you to switch hyper-threading technology on and off whenever you want. I've been using it for a day now and it works fantastically.

You can get it here: http://satymahajan.com/changeht/

NB: If you're computer goes to sleep or restarts hyper-threading is automatically switched on.

Hope this helps - it certainly helped me...

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Damian Da Silva on Sep 8, 2009 at 1:18:38 am

Hi Karl,

Does the Hyper-threading trick work with CS4 as well, and if so, is there another way of turning it off without the app that you suggested, as it doesn't seem to work on my mac PRO.

Damian

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Saty Mahajan on Sep 8, 2009 at 5:44:01 am

Here's my original post (on Adobe's forums) that Karl was talking about. You can turn off HT one of the following ways. Sorry the app isn't working for you Damian. Are you running a 2009 Mac Pro (i.e. Nehalem?)

<--- QUOTE
The problem is hyperthreading. If you disable hyperthreading AE CS3 will function normally.There are a few ways you can disable hyperthreading.

1. Through the processor preference pane (included with Xcode).
2. Type this into terminal (without the quotes): "hwprefs cpu_ht=false".
3. Build an applescript application (so you can keep it on the dock): Do a spotlight search for "AppleScript Editor". Launch the editor and put the following line of code in there and save it as an application: do shell script "hwprefs cpu_ht=false"
4. Or just download this little AppleScript application that I wrote that help you turn on/off hyperthreading: http://www.satymahajan.com/changeht

Please note that if your computer sleeps, hyperthreading will be enabled on wake up, so you'll have to disable it again. Other than that, I've tested this on both Leopard and Snow Leopard and it works. Good luck!

------>

Best,

Saty Mahajan

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Damian Da Silva on Sep 9, 2009 at 10:59:37 pm

Thanks for getting back to me so promptly Saty,

So yes i have the 2009 Mac Pro which seems to be the reason for all the problems thats occuring.

Thankyou

D.

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Karl-Jason Mawdsley on Sep 8, 2009 at 7:50:09 am

Not sure if it works with CS4 because as far as I know the issue has been resolved.
Anyhoo, there are a few things you can try. All the app does is to run a few lines of code in terminal so you can do it manually if you want...
Just type this:

hwprefs cpu_ht=false

and that should disable it - if you want to re-enable it then type:

hwprefs cpu_ht=true

or restart your computer.

I am also on a mac pro and it works on mine. Is it a 2009 tower? This trick only works on computers with the Nehalem architecture you see....


Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Roger Rohatgi on Sep 8, 2009 at 3:30:06 pm

CC Particle World on After Effects CS4 on my Nehalem has been working great thanks to the fix by Cycore.

However, I just wanted to know if anyone that has moved to Snow Leopard has had any problems with After Effects CS4 or any other software using a quad or dual-quad Nehalem mac pro.

I am in the middle of some major projects for clients and I am reluctant to make the jump.

thanks for your feedback!

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Jake Scott on Sep 8, 2009 at 4:44:44 pm

What Cycore fix are you speaking of? Is it a free download or something? I am still having this problem and I really don't want to shell out $400 for Particular 2 at this time.

Thank you

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Karl-Jason Mawdsley on Sep 8, 2009 at 4:59:20 pm

I have upgraded to Snow Leopard and have had problems with Adobe Products across the board. I would wait until 10.6.1 comes out if I were you...

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Roger Rohatgi on Sep 8, 2009 at 5:52:20 pm

Thanx, I will wait to upgrade to Snow Leopard


CycoreFX HD 1.6.5 is the fix I am speaking of. You can get it at http://www.cycorefx.com/

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Peter Gagnon on Sep 30, 2009 at 2:18:08 pm

So, I still don't know what the fix is? Do you have to purchase the Cycore FX HD?

Respond to this post   •   Return to posts index


Re: CC Particle World Keeps Crashing
by Roger Rohatgi on Sep 30, 2009 at 2:35:40 pm

Hi Peter. Yes, that should do the trick - but you could email Cycore and ask them to just make sure. They are very nice people. I have been using it since it released and have had no problems.

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Chris McDowell on Oct 23, 2009 at 8:28:18 pm

Ugh... I had this same problem. CC Particle World is the only effect that would cause a crash. I downloaded this update and now the Green X of death comes up for every single cc effect I use. I'd rather have one effect not working than all of them now with an X. Tried to solve one problem by causing a ton more. Any solutions?

Respond to this post   •   Return to posts index

Re: CC Particle World Keeps Crashing
by Greg Hahn on Sep 8, 2009 at 5:45:16 pm

There's a fix? Where did you get it?

Greg

Respond to this post   •   Return to posts index

<< PREVIOUS THREAD   •   VIEW ALL THREADS   •   PRINT   •   NEXT THREAD >>


FORUMSTUTORIALSMAGAZINETRAININGVIDEOS - REELSPODCASTSEVENTSSERVICESNEWSLETTERNEWSBLOGS

© CreativeCOW.net All rights are reserved.

[Top]