Problem importing MOV files.


	Cow Forums : Adobe After Effects << PREVIOUS THREAD • VIEW ALL THREADS • PRINT • NEXT THREAD >>

Problem importing MOV files.
by Rich Seemueller on Nov 4, 2008 at 7:40:44 pm

An editor needs me to convert and scale down some HD footage to SD for him. He's exported two versions of the same commercial; one is 60sec, the other is 30sec. They are both 1920x1080 and 29.97 frames per second.

They were both output from AVID using the same preset, yet both will not import to AE properly. The 60 sec is fine. It's all done, scaled down, etc. The 30sec gives me an error that .mov is an unsupported format.

Any ideas what may be causing this?!

Thanks!
Rich Seemueller

Respond to this post • Return to posts index

Re: Problem importing MOV files.
by Paul Conigliaro on Nov 4, 2008 at 7:57:01 pm

Are you sure they're the same? If you open them up in Quicktime Player and Get Info on them, do the codecs match? It could also be a corrupt quicktime, which I've seen happen when people copy files before they're finished exporting.

Respond to this post • Return to posts index

Re: Problem importing MOV files.
by Neil K Carroll on Nov 5, 2008 at 4:03:45 pm

I had this issue in the past. I was running AE CS3 on windows. All it required was an update of AE.

For whatever reason the update was not automatic. I had to manually download it from the Adobe website.

It's worth a shot.

Neil K Carroll

neil@nickelcitygraphics.com

http://www.nickelcitygraphics.com

Respond to this post • Return to posts index


	<< PREVIOUS THREAD • VIEW ALL THREADS • PRINT • NEXT THREAD >>