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System crash while rendering in AE CS3

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System crash while rendering in AE CS3
by Garcia Sergio on Oct 8, 2008 at 2:35:31 pm

Hi!
I am quite upset due to system crashes each time I try to render a 10-20 minutes comp in AE. No error messages: the system gets totally blocked and the only thing I can do is restart.
It occurs with different proyects, at random frames and exporting to different formats: uncompressed, Matrox AVI...
The compositions has no video sources, just graphics generated in AE. One 2160x1728 comp precomposed into a 720x576 comp.

These are the options I have tried:
- OpenGL is disabled
- RAM is set to 120% max use / 50% max cache
- Disc cache is enabled, 5000-10000 Mb
- Fragmentation DLL disabled
- Cache RAM cleaned every 10-20 frames
- 25 undo levels

My configuration is:
Intel Core Quad 9550
4 Gb RAM DDR3 1333
Sapphire 4870 x2 2Gb
Matrox RT-X2
Windows XP SP3

Any idea?

Thank you!

EDIT:

I have tried to import AE comp into Premiere CS3 via Adobe Dynamic Link with the same results.

Sorry for my english! :roll:

Thanks!

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Re: System crash while rendering in AE CS3
by Anneliese St Rose on Oct 22, 2008 at 12:17:37 pm

I can't neccessarily offer any help but I can say I have had similar problems and have pretty much the same set up as you. I have the sapphire 4850 and 4GB of ddr2 RAM (1066). I bought/built the pc specifically for video editing and using the adobe production suite.

I have a 64 bit system and have tried using Vista Ultimate x64 AND Windows XP (x32) with SP2 and SP3. It's been very frustrating. I have worked predominantly in Premiere Pro but did have crashes in AE as well. It seems any "big" job will crash the system. Which is absurd since this should be no problem from a pc with these specs.

I read some stuff on the net and I'm starting to think it might be related to the HDs or optical drives. I burned a dvd in encore last night and I did get some errors when I initially opened the drive door. I can't tell if it's a hardware or driver issue. I'd guess the latter since I switched out the video card (for an identical one) and the same thing happened. I think it's the mobo/GPU/CPU combo that is the problem. So few people probably have pcs like this that it just hasn't been discovered or addressed yet. Good luck.

It's nearly impossible for me to convert my AVCHD to something else in Premiere Pro but with CS4, using dynamic link, I was able to export it to Encore and creat the DVD with no issue at all. Not that it helps you.



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Re: System crash while rendering in AE CS3
by Anneliese St Rose on Nov 11, 2008 at 3:26:05 pm

I have a similar system to yours. There is a setting in AE where you can have it use each core and allocate RAM to it. Once I did that I no longer had crashes. I suspect this is your problem. I am not at my computer so I don't know the exact menu item but it's in preferences until "multi" something...

And my other problems (in prior post) were due to a bug in my GPU software utility. I removed the utility (not the drivers) and have been problem free. I am loving my computer again!

Good Luck



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Re: System crash while rendering in AE CS3
by Garcia Sergio on Nov 11, 2008 at 4:57:37 pm

Thanks for your posts!

At last I have solved it!

It was a problem with RAM configuration in BIOS. Since I changed it, my brand new computer runs perfectly.

:D



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Re: System crash while rendering in AE CS3
by Anneliese St Rose on Nov 12, 2008 at 12:30:12 am

That's great news. I solved my problems as well. It was the GPU utility. I removed it and it's been smooth sailing ever since. How do you like the RT.X2? I was looking hard at that but I really need to stop spending money. This is only a hobby for me! Besides, I can't complain about my GPU. It works very well.



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Re: System crash while rendering in AE CS3
by Garcia Sergio on Nov 12, 2008 at 11:11:26 am

To tell the truth, for the last 2 months Iīve been working in a AE project, so I havenīt worked with RT-x2/Premiere. I have high expectations for this card, so I look forward to work with it soon.



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