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Copying paths to AE > Illustrator crashes

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Copying paths to AE > Illustrator crashes
by Honza Maštera on Oct 2, 2008 at 9:00:05 am

Hello,
I have been running into continuous problems with Creative Suite 3... Whenever I am trying to copy paths from Illustrator and paste them to After Effects it results in Ai crash and no paths are copied...
I have the AICB - Preserve Paths turned on and there is no obvious reason why it shouldn't work...
Running on Windows Vista SP1, AE 8.0.2, Ai 13.0.2.
Have been trying the same thing on XP and it seems to work just fine. Is it possible that it is caused by the system? Some patch available?

Thanks for any help.



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Re: Copying paths to AE > Illustrator crashes
by Kevin Camp on Oct 2, 2008 at 3:05:48 pm

i'm no expert in the windows world, but i have heard of numerous issues with adobe software and vista... they've been less and less recently, but there may still be bugs with vista. your adobe software looks like it's up-to-date, but you might make sure you have the latest updates for vista.

it kind of sounds like a memory leak with the vista clipboard, where the clipboard is over writing some data in ram that illustrator needs, and that is causing the crash... and i don't know of a way to fix that without a patch from microsoft.

you may also want to post this on adobe's forums, they may have workarounds.

Kevin Camp
Senior Designer
KCPQ, KMYQ & KRCW

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Re: Copying paths to AE > Illustrator crashes
by Honza Maštera on Oct 6, 2008 at 8:15:39 pm

Thanks for your advice,
I have updated completely everything possible... Beginning with BIOS, ending with Vista. And nothing new...

So at least I have my PC up to date :)

One more thing it seems that it is problem only on my PC, otherwise as far as I have been asking >> no similar problem detected, even on Vista machines.
I am suspecting that the core of the problem might be burried somewhere in services, but I don't want to mess around in there... Does anyone have some clue, what may be the cause?

Thanks



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