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After Effects constant crash

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After Effects constant crash
by Francesco Capone on Aug 25, 2008 at 12:39:23 pm

hi guys,
i have a really big problem with AE 8.0.2
I'm using it on a powerful machine,
Mac Pro
Quad-Core Intel Xeon 2.8 GHz, 2 processors, 8 cores, 12Mb L2 Cache, 32Gb RAM
osX version is 10.5.4

The problem is quite simple, AE just crashes everytime! when i scale movies, scrub the timeline and simple things like this.
I don't really know what to do! I had the same problems on other computer with similar configuration, but for example on my macbook pro with tiger works perfectly.
Anyone knows something?
I also tried the OpenGl Plugin trick but it didn't work!
Thank u!



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Re: After Effects constant crash
by Matthew Woods on Aug 25, 2008 at 5:49:23 pm

What resolution is your composition? AE CS3 crashes all over the place with multiprocessing and more than 6 processors if the composition resolution is above 2k. See this article:

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402403&sliceId=...

Depending on how often you work 2k or above, it might be worth following the instructions to restrict the number of render processes to 6.

I normally work in 1280x720, so I haven't done this and don't normally have a problem, but I run in to trouble and have to disable multiprocessing when I occasionally do have to work with something larger.... it sucks and I hope they fix this soon.

-Matt



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Re: After Effects constant crash
by Francesco Capone on Aug 26, 2008 at 8:43:21 am

thank you, i'm gonna try right now.
I worked on quite big compositions but i have the same problem also on a 720x28
It seems to me that is some kind of codec problem.
If i work with the caps lock on so that i can't see the videos, After Effects works perfectly.
It only crashes in processes that involves video visualization or manipulation.
For example: if I scale a layer with the caps lock OFF it crashes; caps lock ON no crash.
Move layers with CL OFF -> crash; CL ON -> no crash.

what can it be? I have quicktime 7.5, not the notoriusly bugged 7.4.
Maybe I have to uninstall all the softwares like MPEGStreamclip, Cleaner XL or stuff like this?
Ty guys



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