After Effects immediately crashes upon startup on G5


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After Effects immediately crashes upon startup on G5
by Jason Hall on Jun 26, 2008 at 8:29:57 pm

Hey everyone

After Effects immediately crashes on launch, on my Quad Core G5. I first had version 8 installed, then tried version 7. With both, AE immediately crashes when launching. It doesn't even get to the splash screen before crashing.

I'm running a Quad Core G5, with a Blackmagic Decklink Extreme and Final Cut. I regularly edit uncompressed 1080i footage, so running AE shouldn't be a problem at all.

I can't figure this out, and my searches on Creative Cow and Google have come back empty. Any help would be greatly appreciated, since I'm really under the gun here.

Thanks! Jason

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Re: After Effects immediately crashes upon startup on G5
by Jason Milligan on Jun 26, 2008 at 8:37:01 pm

Contact Adobe.
The problem is probably not AE, but something it is loading. (fonts, plugins, codecs, etc.)

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Re: After Effects immediately crashes upon startup on G5
by Jason Hall on Jul 2, 2008 at 1:19:26 pm

Thanks, Jason. That thought hadn't occurred to me actually - I'll give them a call.

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Re: After Effects immediately crashes upon startup on G5
by Jason Hall on Nov 19, 2008 at 2:13:21 pm

Just to follow-up on this for the archives, it was a corrupted font issue. I deactivated all my fonts, except for the basics, and all the Adobe apps load up properly.

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