AE CSS Crashed on exportwith Vista
by John Dusek
on
Jun 6, 2008 at 4:51:00 pm
Ok. I have a few strange problems. Maybe sombody can figure out or has had the same problem. I recently got a new system with a duo 2 quad processor and Vista OS home ed. anyway, It seems that when I Export a Quicktime Movie file it crashes AE CS3 on the frame next to the last. So if I have 325 frames it will crash on 324 everytime. I was able to export the same clip as an mpeg4 no problem.
To top that, for some reason when i drag a clip from the project window to the Render Que it tells me that i need to put somthing in the render que when I press the render button. It dose'nt even recognize the file in the que.
And finaly problem three. I cant use my wheel mouse anywhere in AECS3 accept for the preview window but even then when i zoom in whith the wheel mouse it zooms all the way out. It zooms out no matter wich way I zoom the wheel on my mouse.
Re: AE CSS Crashed on exportwith Vista by Ron Coy on Jun 6, 2008 at 5:06:23 pm
you don't render clips in the render queue, you render comps. Drag the clip or other elements you want to use to the new comp icon in the project window, then instead of export, hit CTRL M to "make movie" which adds the comp to the render queue.
then you can render stuff out.
you might want to go to http://www.videocopilot.net/basic/ and go through the basic training tutorials. This should get you familiar with the interface and conventions of After Effects.
Re: AE CSS Crashed on exportwith Vista by John Dusek on Jun 6, 2008 at 5:13:36 pm
Sorry, i wasnt very specific I ment comp, not clip. I have never had a problem rendering a comp by going to File>Export>QuicktimeMovie. I am using H.264 codec. It always gets hung up on the frame right before the last and crashes. I am also able to drag the comp to the render que. but when i press the render button it tells me I need to put somthing in the render que to render, so it is not recognizing the comp is there for some reason.
Re: AE CSS Crashed on exportwith Vista by Dave LaRonde on Jun 6, 2008 at 5:22:58 pm
[John Dusek]"I recently got a new system with a duo 2 quad processor and Vista OS home ed."
Okay, please understand that I'm a Mac guy, and I don't keep up with all the changes in the Windows world.
However, I HAVE heard that AE doesn't play nice with Vista. You'd have to double-check on the Adobe Web site. There's an AE forum there, and they discuss things like OS problems and the fixes.
Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA
Re: AE CSS Crashed on exportwith Vista by John Dusek on Jun 6, 2008 at 5:31:44 pm
I have also heard the same thing. I figured if I can get it to at least start the render somthing must be right. I find it odd that it will render in a different format other then Quicktime H.264 As i am typing this I am searching the Adobe forums with no luck. The three issues I have could be a compatability issue but I havnt seen these issues anywhere on this forum or adobe's forum. I did get a 30 sec comp to render by rendering parts of it at a time, but that sucked.
Re: AE CSS Crashed on exportwith Vista by John Dusek on Jun 6, 2008 at 8:11:38 pm
ok. If i use the Ctrl/m command i can get the comp to render to AVI. From there i took the AVI file into AE and created a new comp. With that comp I was able to Eport to Quicktime Movie at H.264 comprsession and render it. Before I was able to just render my comp by either draging into the que and hitting the render button or go to file - export - quicktime movie - save. I wish i knew the reasons I have to go through so many steps now that I use Vista and quad core processing. I used XP and a pentium 4 before this and because of all the new steps I have to take, it takes almost the same amout of time. I am still having a wheel mouse problem as well.
Re: AE CSS Crashed on exportwith Vista by Leo Baker on Jun 7, 2008 at 11:40:31 am
Hello John,
I'm running on Vista Ultimate, I dont think there are much differences. I'm running Adobe After Effects cs3, with the Adobe update for After Effects. I can export Quicktime files with no problems.
Which variety of Quicktime compression are you exporting with such as compressor, frame rate, aspect ratio, audio settings. I'll try it here as a test.
Have you also updated all your chipset drivers, graphics cards, and run Windows udpates to get the latest drivers and fixs?
Are you working with OPEN GL switched on in your composition window? It will say OPRN GL if it is.
Re: AE CSS Crashed on exportwith Vista by Leo Baker on Jun 9, 2008 at 8:18:25 pm
Hello John,
Okay I found the export to Quicktime you were using. Alright, I am getting a crash half way while rendering saying After Effects has stopped working. I am using your settings. If I export say a HD Quicktime or SD its fine just seems to crash with the h264 Quicktime.
It's very frustrating as I am not sure what could be causing this. Might mean us both going back to Windows XP, as not sure if it's a bug with Vista or Adobe or both.
Thanks,
Leo
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Leo Baker
Sync Films
United Kingdom
www.syncfilms.com
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Re: AE CSS Crashed on exportwith Vista by Leo Baker on Jun 10, 2008 at 3:59:30 pm
Hello John,
Okay I tried the following; I have a 1280x720 composition frame rate 23.976.
I choose my export size for the frame in the Quicktime dialogue, If I choose 320x240, it exporrts fine to h264.
If I export as 768x576 I get an out of memory error.
If I export as 1280x720 I get After Effects has stopped responding.
Do you have Cineform, Divx or any other 3rd party codecs installed on your machine? I have been testing Cineform Prospect HD the past day or so as a trial.
I removed using a AVI from Cineform Prospect HD I captured and was using in my clip in After Effects. Which I was then trying to export into the settinsg you mentionedh264 in the 1280x720 h264 file format.
I used a mjpeg Blackmagic video file in After effects then exported that into the h264 and works. Seems the crashing happens when I tried with any Cineform AVI files.
Let me know if your clip is Cineform based, or the natove HDV from Adobe Premeire pro which you captured.
