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AE Cannot import Quicktime movies

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AE Cannot import Quicktime movies
by Stijn Jasper on Jun 2, 2008 at 2:59:02 pm

Hello Guys, I have a problem with AE.
When I start the program it works fine. But as soon as I try to import a .mov (quicktime) movie, it crashes.

It can however, import .avi files and pictures.

These are the things that I have tried:

- Reinstall Adobe After effects (3 times)
- Download A new quicktime player (2 times)
- Restart your computer (1209512509 times)
- Ask help on forum (4 times)

This are the forums I have posted:

http://www.mmforum.nl/index.php?topic=5493.0;topicseen (Dutch)
http://forums.creativecow.net/readpost/202/879809
http://www.helpmij.nl/forum/showthread.php?p=2329001#post2329001 (Dutch)
http://forums.creativecow.net/thread/202/876787#876922

This is my computer information:

OS Name Microsoft® Windows Vista™ Ultimate
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STIJN-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD ASUS P5VD2-X ACPI BIOS Revision 0301, 11-12-2006
SMBIOS Version 2.4
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
Locale Nederland
Hardware Abstraction Layer Version = "6.0.6000.20500"
User Name Stijn-PCStijn
Time Zone W. Europe Daylight Time
Total Physical Memory 2.045,88 MB
Available Physical Memory 932,11 MB
Total Virtual Memory 4,21 GB
Available Virtual Memory 2,80 GB
Page File Space 2,29 GB
Page File C:pagefile.sys

This is the last time I try to post this topic for this problem(please do not delete)

Thank you very much.

PS: Are there any settings wrong maybe?




http://www.moviecrew.nl

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Re: AE Cannot import Quicktime movies
by Stefan Nickl on Jun 2, 2008 at 3:38:02 pm

Hey,

I know that problem. Captured by FCP the uncompressed .mov files cause a white screen in AE. Right at this hour it forced me to remember...

By exporting it using h264 .mov AE accepts. Well I`m no expert at all for all that container and codec stuff, but I´m really happy with h264`s quality results, so I keep on using it before transfering it to AE.
Unfortunatly I don`t have a solution without compression - give it a try if you want to, or wait for a real expert`s answer.

Stefan

Btw: Reading your other posts was quite amusing. Your language is so simular to german... also if you don`t want to hear that.



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Re: AE Cannot import Quicktime movies
by Dave LaRonde on Jun 2, 2008 at 5:33:18 pm

Stijn, the last time you posted on this topic, you said you didn't know what a codec was. This is basic knowledge. So is the term "image sequence". I STRONGLY suggest that look up the term "codec" in AE Help and, for a little background, in Wikipedia. Here's an english link; http://en.wikipedia.org/wiki/Codec

Once you can identify the codec of your quicktime movies, we can be of more help to you.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA

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