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installation problem

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installation problem
by tyskern on Nov 18, 2007 at 6:19:11 pm

Hey.

Im on a mac. using AE 10.4.10

I've been using ae 7 until now. installed a beta of cs3 earlier this year. it expired, and I deleted it. Just upgraded to the release CS3 now. Installing and it stops with the message :
After effects CS3 cannot install due to a conflict with After Effects CS3'.

Now. after searching my problem I learned that new to CS3 are uninstall utilities. which I should have used.
My guess is that somewhere on the drive some registerfile is telling the installer to stop. Any Ideas on what I can delete?

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Re: installation problem
by moldyboot on Nov 19, 2007 at 4:33:04 pm

look in applications/utilities/adobe installers for the cs3 beta uninstaller.

there is also an uninstaller for the beta on adobe's site if the beta uninstaller doesn't work (i guess the uninstaller was a beta too).

i think i had found that updated uninstaller on the adobe ae cs3 faq or support page.

Kevin Camp
Designer - KCPQ, KMYQ & KRCW

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Re: installation problem
by tyskern on Nov 19, 2007 at 11:17:28 pm

hi.
thanks.
i looked around. and found a CS3Clean Script.
http://www.adobe.com/support/contact/cs3clean.html

it deletes all cs3 apps, plugins and all.
but at least i managed to install afx afterwards..

T



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