Media Encoder stopped working
by Irene Meijer
on
Jun 26, 2009 at 12:15:04 pm
Hello,
I'm having a problem with Adobe Media Encoder. When I try to open it, I get a pop up message saying:
Thank yo for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder.
Then of course the program won't open.
I just use it a couple of hours ago and it was working fine. I converted a quicktime file to flv. When I watched the flv file to see if it worked. Then I got an update from Adobe Air. I installed it and I could still use it. When I was done I closed both the programs. The Media Player is still working, but the Encoder isn't.
I've tried to restart the Macbook. I updated Media Encore. I've opened every Adobe program there is, to see if it activated something, but no luck.
Can someone please help me? What do I have to do to get it working again?
Re: Media Encoder stopped working by Irene Meijer on Oct 2, 2009 at 5:51:04 pm
Hey,
Yeah I got it fixed, but I don't remember exactly how. It had something to do with an other Adobe program. I think it was Photoshop. The rest of the package wasn't working anymore, I think because it was a trial. Then I updated everything, got a license and Media Encoder worked again.