I have a glass shatter at the end of me reel.
https://vimeo.com/38574977
I used either Xplode or xbreaker (http://nitro4d.com/blog/freebie/thrausi/) for the shatter piece.
Then I used a simple shader with very high transparency, 1.4 refraction and adjusted the absorption length to fit my scene.
Reflection is almost always a sky object with a studio HDRI on it (just load it into the luminence channel of a material. (then use a compositing tag to hide the sky object by disabling seen by camera.
Add your dynamics tags to what they need to be on (most likely a fracture object) an let it go.
/Randy