GDQ 35/500 Repair status


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GDQ 35/500 Repair status
by jeff Weir on Oct 13, 2009 at 2:39:42 pm

On Sept 9th I sent in my GDQ 35/500 for repair due to randomly unmounting from the desktop. My case # is CS369500 .

I have sent status requests via email and telephone but have not heard back. Can you give me an update on the repair?

Many thanks

Jeff

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Re: GDQ 35/500 Repair status
by Gene Gilbert on Oct 13, 2009 at 7:14:49 pm

Hi Jeff,

I located the drive and will put it on the bench today, should have it done in the next day or so.

Regards,

Gene Gilbert
g-technology.com

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Re: GDQ 35/500 Repair status
by jeff Weir on Oct 14, 2009 at 11:16:15 pm

Thank you Gene

I look forward to getting my drive back VERY soon

JW

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Re: GDQ 35/500 Repair status
by jeff Weir on Oct 19, 2009 at 3:05:55 am

Can you tell me the status of the repair?

Many thanks,

Jeff Weir

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Re: GDQ 35/500 Repair status
by Gene Gilbert on Oct 21, 2009 at 2:00:28 am

It shipped on the 14th, you should receive it soon.

Regards,

Gene Gilbert
g-technology.com

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Re: GDQ 35/500 Repair status
by jeff Weir on Oct 21, 2009 at 1:58:32 pm

Drive arrived today.

Many thanks

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