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g-mini dropping connection

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g-mini dropping connection
by Gudjon Stefansson on Jun 26, 2009 at 10:04:13 am

Hey folks

I have a g-mini (the mac mini size) that I use as a central storage for my home network. It is connected to a time capsule via USB2. For half a year it worked without any problems, but then suddenly it started dropping the connection. Sometimes I can just switch it off and on and it re-appears but then disappears 30 minutes later. Sometimes this does not work at all. It also drops connection when connected directly to a laptop or a computer. At first I thought it was a problem with the time capsule but when I found out it also disappears when connected directly I think the problem must be the drive it self. I have verified it and repaired through disk utility but none the less the problem re-occurs.

I would be very grateful for any suggestions for this is very annoying. I specially bought an expensive reliable drive so I would not have to deal with this kind of stuff... :(

thx
Gudjon

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Re: g-mini dropping connection
by Gene Gilbert on Jul 2, 2009 at 1:15:22 am

It sounds like the drive is acting up, you will need to send it in. Go to our website and fill out the RMA form. You can go here: http://g-technology.com/Support/Support.cfm?Loc=Contact

Regards,

Gene Gilbert
g-technology.com

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