Audio Issue in Windows XP
by Drew Pearce
on
Jul 13, 2009 at 1:26:43 pm
At my business all the Windows machines are XP with InterVideo WinDVD installed on them. For some reason, the DVDs that I have been authoring cause a quirky error when played on the Windows machines. When the user inserts the disc and starts the software player, the computer's audio gets muted. The DVD plays fine, and the user can unmute the audio, and everything proceeds as normal. This also happens on these same machines if the user uses Windows Media Player instead of WinDVD.
I don't really have access to a non-business Windows computer to test this on. I'm hoping it's just a configuration issue with the Windows computers, but I wanted to check here and make sure I haven't missed some obscure DVDSP setting. Anybody know of a DVDSP reason that this might be happening? Or does anybody know what settings I should play with to try and fix this? I've got plenty of blank discs, so I don't mind burning a few to experiment.
Re: Audio Issue in Windows XP by Michael Sacci on Jul 13, 2009 at 4:48:44 pm
There is no step in any DVD authoring program that allows you to control anything outside the DVD playback. This is a system/software setting on their end. I would bet this will happen when any DVD is inserted. and that is the test, if a retail DVD does the same thing it is not your concern.
