DVD won't play in particular player
by Jeanette Lampe
on
May 21, 2008 at 7:01:35 pm
Hi all,
I don't normally post questions but I am stumped on this one. My client has a 5 disc Panasonic DVD player and my DVDs, which work on all the other DVD players I have tried them on, Won't work on his player.
I was on the phone with Panasonic for 2 hours yesterday and no one could answer my question. I am using Taiyo Yuden 8x inkjet hub printable discs. Editing in FCP, exporting with compressor to DVDSP, creating the disc then burning with Toast. Should I try to re author using a different program? What program do you recommend? I really want to get these out and done. It would be weird if it was disc compatibility but if you think it might be, what media would be better than Taiyo? I could not find the model on any compatibility charts - its new.
Re: DVD won't play in particular player by Jeanette Lampe on May 21, 2008 at 9:44:44 pm
I mean that it says that the disc is not readable. My bit rate is the same as I have used for yesrs, VBR with a max of 6.5, the average rate is low at around 4.
Re: DVD won't play in particular player by Jeanette Lampe on May 22, 2008 at 1:19:23 am
Jake,
I mean that I build the disc in DVDSP. I will try to burn at a slower speed but I really am thinking it may be a scripting thing with DVDSP....is that possible?
Re: DVD won't play in particular player by Jeanette Lampe on May 22, 2008 at 1:25:12 am
I will try and see if other projects will play in it, great idea, thanks. What media would you use, Ridata? MBI? Ritek? Prodisc? compatibility wise I don't know if the disc is making the difference. Could it be the codec of the DVDSP files? Do you think I should re-build it in a different program? I am unfamiliar with any other authoring software so any suggestions on what to use there would help too! ;)
Re: DVD won't play in particular player by Jake Russell on May 22, 2008 at 8:49:56 am
Yeah but how are you burning in Toast? There are various methods and you may be leaving the .LAY, .layout etc in the VIDEO_TS Directory. You can try making the disc region all and outputting a .img then burn slower with that.
You don't say what speed you burnt, cause I have tested players that will not play TY's burnt at 4x but will 2x.
TY's should be fine as they are usually top notch.
Also, you make need to findout if their player even support recordable media... if it is an old changer it may not...
Re: DVD won't play in particular player by Rich Rubasch on May 25, 2008 at 6:43:03 pm
One more question....you mention the brand of media but not the type of media. You aren't using DVD+R are you? You might try a DVD-R and see if that works.
Also, try CBR encoding. I have found that CBR encoding our of compressor yields the most compatible discs. For VBR we use BitVice. Looking forward to their Pro version so we can batch encode...
Re: DVD won't play in particular player by Graham Read on Jul 16, 2008 at 8:01:21 pm
Hi there, I've just found a work a round to a similar problem. I had been working on a DVD with a main menu and some chapter menus with just one track of video (track 1) and had successfully burned and tested a disc all from within DVD Studio Pro 4. I tested it on my Pioneer DVD player and all was good.
I then went about adding my company ident and a copyright notice to the start of the project (track 2) and setting it as First Play which then end jumped to my Main Menu. All tested fine on the Mac Pro. Burned a disc and suddenly all I got when I put it into my Pioneer DVD player was a black screen and the player display showing track 2 but it wouldn't play. The data rate on the player was showing 4.5.
I also tried it in my cheapo Ingersoll player which has struggled with some Encore DVD's in the past (when the Pioneer had no problems). Same story initially and heard the head seeking back and forth but eventually the Ingersoll timed out and played Track 1 of the disc (track 2 was first play).
To cut a long story short, I tried 3 different types of media (all DVD-R) Ritek, X-Pert Media Aquashield and Verbatim. Bought Roxio Toast and burned DVD UDF at 2x from the video/audio TS folders and still it wouldn't play anywhere apart from my macs and PC.
Went to a Neighbours house who kindly let me test all my coasters on a Panasonic home cinema DVD player and every one of them played perfectly!
I had a thought back to when it did work on the Pioneer - it was before I added "track 2" - i.e. it was happy if the First Play was a MENU but not if it was only a track.
So I deleted Track 2 and made a new empty menu with my copyright slide and company logo as the video background, set a timeout of 0 sec and end jumped it to the Main Menu and Voila it worked.
Really frustrated but glad to get it working.
Anyone shed any light on why DVD SP is coding things to prevent first play of a track rather than a menu? It's true that I added the 1st play track second but it shouldn't matter as long as it's marked first play!
Re: DVD won't play in particular player by Alexander Kallas on Jul 17, 2008 at 12:52:11 pm
Graeme,
To burn a disc which plays correctly on set-top, this authoring software always requires a menu. You could set your company ident and a copyright notice as a first play menu and all will be well.
Re: DVD won't play in particular player by Graham Read on Jul 17, 2008 at 2:04:25 pm
Thanks Alexander,
Good to hear that clarified - just frustrating that the software allows you to have a track as a first play. The log also drew attention to "no buttons on menu" which I suppose is helpful.
At the end of the day if we know the rules we can make it work!
Re: DVD won't play in particular player by Jake Russell on Jul 18, 2008 at 9:14:12 am
Graham you say you "Bought Roxio Toast and burned DVD UDF at 2x from the video/audio TS" but did you manually remove the .layout, .LAY, PAR folder etc from the VIDEO_TS directory?
Also, you should use a Track as the First Play where possible so resume info is stored. I'm sure Trai would have posted about that a bunch of times if you have a look.
You do not have to use a Menu as the first play for sure. You are testing on a lot of players which many people do not do, so you're seeing how much different recordable media is from Replicated runs! But you should be able to fix things so Track 2 is the First Play as there is nothing wrong with that. Try even more brands maybe and/or burn speeds...
Re: DVD won't play in particular player by Graham Read on Jul 19, 2008 at 9:58:06 pm
Hi Jake,
Thanks for the reply. When I used toast to burn my test, I just burned what DVD SP had created from my Build. Yes there is a .layout and .LAY file but no PAR folder in the VIDEO_TS directory.
Just when I thought I had things sorted I'm further noticing pixelation at times only on the Pioneer DVD player even though my DVD SP encoding was set at 2 pass VBR 5.0 Mbps bit rate & 7.0Mbps Max bit rate - and this on a disk that was burned at 2x via Toast albeit with the layout files that shouldn't be there. Maybe my 8 year old Pioneer DVD deck should be replaced if a £20 Ingersoll makes a better job of playback but I suppose it's useful to have fussy players around for testing although I've never had this much trouble before. Maybe it's the Xpert-Media discs. Think I'll go and try a Verbatim master without the layout files and report back.
Briefly back to the encoding/pixelation. My DVD SP encoding was 7.0Mbps max (from a native PAL DV timeline export) yet the Pioneer DVD player has reported as high as 8.2Mbps at peaks - it this normal? I previously used 7.2Mbps max but reduced it to 7.0Mbps to avoid pixelation. Is it the addition of the audio that's pushing up the data rate? I must admit I've just been letting DVD SP handle the audio as there appears to be no choice under Preferences/Encoding. My programme duration is 80mins so I could have encoded higher anyway but just wanted to maximise compatibility by limiting it to 7.0Mbps. I so far have not tried compression markers.
Re: DVD won't play in particular player by Graham Read on Jul 19, 2008 at 11:08:14 pm
Hi Jake,
OK, removed first play menu(s) and put back Track 2 (copyright & logo) as First Play end jumping to my Main Menu, made a Verbatim 16x master using DVD SP to build to an empty folder, deleted the .layout and .LAY files and then used Roxio Toast to Burn VIDEO_TS & AUDIO_TS.
Pioneer now plays back perfectly but Ingersoll budget player get's upset becouse First Play is a track again. So inverse success to last attempt! I'm assuming that the perfect (non-pixelated) Pioneer playback is due more to the Verbatim media than the removal of the .layout & .LAY files? What purpose do these serve?
I've got 200 copies to duplicate of this job so I'm going to go with Verbatim media and a first play copyright MENU rather than Track.
