Headphone jack dirty

[Tom Case] "Does anyone else have the problem of the headphone jack on the IO XT is dirty?"

Tom,

that would not be my experiance with any of the units I have, best call Aja Tech Support and talk to them.

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

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YES!!!!!
I used to have an AJA I/O, pre-Thunderbolt and I monitored audio from the headphone jack on that until I realised that the quality was rather poor.
This was only after I had splashed out a lot of money for some very smart audio monitors.
So I switched to the analog out and it was much better.

Now in a new suite I have an AJA IO XT and have the same problem as Tom.
There is occasionally a crackling sound over my audio which won't go away until I press stop and start again. Sometimes it continues after I press play again.

It sounds like radio mic interference but is definitely coming from my playback and is completely intermittent.
I would monitor from the analog out of this device but there is none- unless you manage to track doen that ridiculous cable or get an amp that monitors HDMI.

Please can anybody with a solution come forward? I have the latest firmware and all other software up to date.
Brand new Mac 27" running FCP 7.0.3.

Cheers,
Richard STarkey