BCC 5 Avid AVX authorization
by ronn kilby
on
Jun 22, 2009 at 2:55:05 pm
I've searched the forums to no avail. If I missed it, please direct me accordingly, and be kind.
I just replaced my boot drive. I cloned it using Ghost to a larger one. All is well except when I now launch Avid MC 3.5, during "initializing avx effects" it says, "Unable to verify authorization. Please install Boris Continuum Complete from the original distribution CD-ROM."
I uninstalled BCC then re-installed (5.0.3) from the OEM Disk that came with MC.
Error persists.
I upgraded the 5.0,3 to 5.0.4
Error persists.
BCC AVX effects are in the pallete and seem to work, but I still get the error which I have to click through 8 times. Has anyone else ever gotten this error message?
Re: BCC 5 Avid AVX authorization by Matthew Mullen on Jun 22, 2009 at 7:05:18 pm
Ronn,
Thanks for contacting us.
I know it can be frustrating but our support hours do not cover the weekend. If you do E-mail us on a Saturday or Sunday you can expect a response Monday morning. I know Jon is working with you now and I am sorry for any inconvenience, I promise we were not ignoring you.
If you need any more assistance please let us know by e-mailing us directly at support@borisfx.com or by calling us at 888 772 6747.
Re: BCC 5 Avid AVX authorization by ronn kilby on Jun 22, 2009 at 7:23:00 pm
Thanks Matt - Jon is definitely on the case and that is much appreciated. I never felt ignored :) I'll post the results back here to help others who may encounter this error in future.
