MediaVault is down


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MediaVault is down
by marco Rodriguez on Sep 22, 2009 at 3:55:11 am

Hi there

I have a huge problem, I have a Mediavault 5108 and crash, few moments ago, the systems is donw and I can't see the RAID, in the RAid core manager, I can't see the RAID and I can't do anything, I am very worry but I have some proyects there.

Someone, can helpme?...

thanks all

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Re: MediaVault is down
by Kevin Bare on Sep 22, 2009 at 2:33:48 pm

Marco,

Are you using Mac or PC? We may need to replace the RAID card inside. If so, I have spares.

Kevin

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Re: MediaVault is down
by marco Rodriguez on Sep 22, 2009 at 11:30:57 pm

Hi Kevin

I have a Mac, sound great if you have one.

marco

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Re: MediaVault is down
by marco Rodriguez on Sep 23, 2009 at 2:42:23 am

Hi Kevin

we are using Mac pro. can you sell me one Card?.... and you have the Drivers?

Thanks for your help, Iam very worry for my data.

and maybe you can helpme for other RAID, I have other mediavault 4105 do you remenber this model?...

this array never works, I would like to reuse the case, this is posible?.... maybe change the Raid card for other or I don't . what do you thing?]

marco

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Re: MediaVault is down
by Kevin Bare on Sep 23, 2009 at 2:19:47 pm

Ok Marco,

One thing at a time please. The 5108 first.

Does the RAIDconsole see your array as critical or offline? Does the RAIDcore controller appear in the left pane? Does your Mac see the RAID card?

Have you tried reseating the connections? Like check your Host card, the cable on both ends, and the internal RAID card within the 5108? And the Target card? What LEDs are lit on the Target card
inside the MV5108?

Before I sell you a new RAID card, I would like to narrow down the problem first.

I can also help you with your MV4105, but after the 5108.

Kevin

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Re: MediaVault is down
by marco Rodriguez on Sep 26, 2009 at 5:18:05 am

Kevin

Tomorrow I will make yours instructions, and I will tell you what happend.

thanks

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Re: MediaVault is down
by marco Rodriguez on Sep 26, 2009 at 10:48:06 pm

Hi kevin I did cheched your question.

Does the RAIDconsole see your array as critical or offline?
No, the RAID console not see the array.

Does the RAIDcore controller appear in the left pane?

I don't see anything.

Does your Mac see the RAID card?

not. Mac don't see the RAID card.

Have you tried reseating the connections? Like check your Host card, the cable on both ends, and the internal RAID card within the 5108? And the Target card? What LEDs are lit on the Target card
inside the MV5108?

Yes I did tried that. I did opened the 5108 and the LEDs is turned on. same in the Mac Pro.

Anythink else I need to check?...

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Re: MediaVault is down
by Kevin Bare on Sep 28, 2009 at 4:29:39 pm

You will need to replace the RAID card inside your MV5108. Shop around for a new one. If you wish to order one from me please email me at: RiverbendPC@aol.com

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