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Upgrade drives in a Dualmax 800

COW Forums : Ciprico storage solutions

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Michael CavallaroUpgrade drives in a Dualmax 800
by on Oct 24, 2006 at 6:33:03 am

Hey there...I have a Dualmax 800 that I purchased several years ago and I was wondering if I could install larger capicity drives into it.

800GB by todays standards is pretty small. My external firewire drive is 750GB!

Anyway...I'm assuming it uses IDE drives? Does anyone know or has anyone done this?

Thanks...MikeC


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Lance R. GropperRe: Upgrade drives in a Dualmax 800
by on Oct 24, 2006 at 2:44:37 pm

Hello Michael:

If the unit is under warranty, and you wish to maintain the warranty, the drives must be purchased from Ciprico. Otherwise, you can, but you would need to change your firmware (I'm assuming this is a U160) to version E512 on both controllers. We haven't approved Seagates for use in our units, plus store-bought drives would probably not perform as well or last as long as drives from us, due to our screening process.


Lance Gropper
Ciprico


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Michael CavallaroRe: Upgrade drives in a Dualmax 800
by on Oct 24, 2006 at 5:30:23 pm

Thanks Lance...

How do I find out how long the warranty is? I bought it about 3 years ago. I also couldn't find any info about the Dualmax on your site so I assume they are discontinued? Do you still sell the drives for it? If not, what type of drives can I install? IDE, SATA?

Much appreciated...MikeC


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Lance R. GropperRe: Upgrade drives in a Dualmax 800
by on Oct 24, 2006 at 5:44:43 pm

Hello Michael:

The warranty is 3 years. The U160-series of arrays are discontinued -- we've gone on two generations since then. We still sell drives for it. SATA probably didn't exist when the array was purchased, so SATA is not supported...PATA only...


Lance Gropper
Ciprico


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