Encore CS4 Crashes
by Jeff Manghera
on
Jul 3, 2009 at 4:43:40 pm
I've had Production Premium CS4 installed on my computer for about 4-5 months now. I only got around to using Encore for the first time today. I can't even open the program! It either crashes while launching or holds up while starting a new project. It crashes almost immediately when I try to load an older project. Anybody else experiencing this type on thing? Any suggestions?
Re: Encore CS4 Crashes by Jeff Bellune on Jul 3, 2009 at 4:53:13 pm
The quickest way to troubleshoot is to create a temporary new user account with administrator privileges, then try to launch Encore from that new account.
If it works, then your App Data folder is corrupted in the original account. Deleting it (location varies by OS) should solve the problem because Encore will rebuild it on launch.
Re: Encore CS4 Crashes by Evan Newsome on Jul 4, 2009 at 5:16:53 pm
where is this "app data" commonly found on windows? in an adobe/Encore folder? the user folder? windows folder?
I am using win7 which probably is the same as vista's location.
Intel i7 920, Corsair 3x2gb= 6GB, Gigabyte GA-EX58-UD4P F8, NVidia 9800 GTX 512MB, CS4 bundle, Windows Win7 RC 64bit
also PPro 1.5 on a separate WinXP HDD
Re: Encore CS4 Crashes by Evan Newsome on Jul 4, 2009 at 6:50:51 pm
It started but I have a million new problems like PremierPro no longer has Sony or Panasonic video formats as an option and won't load any of my HD footage projects.
I did a restore and got my HD formats back, but still can't load Encore.
where is this folder you speak of? In an Encore folder? Windows? User?
I did a search and didn't find "app data" file that screams Encore.
Intel i7 920, Corsair 3x2gb= 6GB, Gigabyte GA-EX58-UD4P F8, NVidia 9800 GTX 512MB, CS4 bundle, Windows Win7 RC 64bit
also PPro 1.5 on a separate WinXP HDD
Re: Encore CS4 Crashes by Jeff Manghera on Jul 6, 2009 at 6:00:17 pm
Totally unrelated to the subject: I was noticing your system. Did you put it together yourself? How well does run (especially for NLE)? How much did it cost?
Re: Encore CS4 Crashes by Evan Newsome on Jul 6, 2009 at 9:56:58 pm
yes I built it myself. Easy to do!!!
System screams I can render a video and burn the dvd in "minutes". I did a 1hr SD video burned on disk in 15 minutes or so. 2hr takes less than 30 minutes. (No more burning overnight with the old dual core)
has been stable on beta win 7. I updated with Win 7 RC, everything was fine until I installed a new 64bit driver for audio card, (I believe.) problem fixed on reinstalling everything and skipping the latest driver for sound card, I guess the motto 'if it ain't broke don't fix it' comes into play.
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i7 920 chip $230 (now $199 at micro center)
MOBO around $260 minus a rebate of around $15 @ newegg
6gb memory kit around $110 @ micro center
video card $130 minus rebate that has yet to show up @ newegg
$90 750w power supply @ newegg
$60 Case (cooler master)@ microcenter
$40 250GB OS drive- nothing special just a 7200 SATA drive.
OS still free but on order for win 7 pro =$99 @ newegg pre-order
$25 OptiArc DVD drive
so around $1000
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existing (moved over from old computer)
500 x 2 for RAID drive setup
other OS drive w/ XP
later added LG BluRay burner for $140 @ newegg.
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win7 scores:
processor scores a 7.4
memory scores a 7.5
aero used to score a 7.9 but scores 6 now (not sure why)
HDD scored 5.5 (not suprised)
(I am missing one test.. going from my memory)
Intel i7 920, Corsair 3x2gb= 6GB, Gigabyte GA-EX58-UD4P F8, NVidia 9800 GTX 512MB, CS4 bundle, Windows Win7 RC 64bit
also PPro 1.5 on a separate WinXP HDD
Re: Encore CS4 Crashes by Jeff Manghera on Nov 21, 2009 at 6:51:56 pm
Unfortunately, re-installing Encore was the only thing that seemed to work. If just opening the project is a problem, try double clicking on the project file itself, rather than opening Encore first.
