Encore Tech Support


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Encore Tech Support
by joefeng on Jan 16, 2006 at 2:50:40 pm

Does anyone know if there's a direct phone number for Encore Tech Support? Thanks.

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Re: Encore Tech Support
by Joe Bowden on Jan 16, 2006 at 2:59:55 pm

That information is available here:

http://www.adobe.com/support/phonenumbers/main.html

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Re: Encore Tech Support
by joefeng on Jan 16, 2006 at 9:53:03 pm

Does anyone know what "Unknown error (DVD Error -19016)" means?
I burned a project directly to disc, then tried to burn the same project to the hard drive as a dvd folder. That's when this message popped up.
Is there a preferred way to burn the project? (direct to disc or to hard drive first then use a third-party burner like Nero or Roxio?)

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