Hardware not found - MXO2 Mini w/ Max

I have my MXO2 Mini w/Max connected correctly and I downloaded the software for it. When I open Final Cut Pro, I see all the new Matrox codecs listed. However when I go into my Macbook Pro's system preferences and click on Matrox MXO2, all the selections in all the tabs are all greyed out. The first INFO tab states my Matrox hardware cannot be found and to check how I have it installed.

I have the host cable going from the PCIexpress card to the HOST on the Mini Max, then running a HDMI cable out of the Mini Max to my HDTV.

Originally I had a DVI to HDMI cable coming out of my laptop to HDMI IN on the Mini Max. After reviewing the instructions in the PDF file, I saw running DVI to HDMI was not needed.

So how do I get the computer to recognize and see that my hardware is hooked up?

Do I need to update any drivers? I just bought the MXO2 about 3 weeks ago now and downloaded the most current drivers aside from the 2.0 version that was just released a couple days ago. I am still using Leopard 10.5.8 on a Macbook Pro laptop.

Thanks,
Chuck

Yea the card icon is over on the right side near my clock and bluetooth icons. In the drop down menu, everything is greyed out but Power off Card is in Black. All the options in the tabs in system prefs are greyed out as well. I am not sure what to do. I just know I spent a good chunk of change for this box and I cant believe its not working or not being recognized.

Cre8tive Minds Entertainment, LLC

Just an odd thought here. I was under the impression that 2.0 requires Snow Leopard. See if you can run the Matrox uninstaller, reboot, download 1.9.1 and install and reboot.

What’s new in this release
Version 2.0 provides the following:
• Support for Mac OS X Snow Leopard only (v10.6.4).


and

Matrox MXO2 system requirements
Matrox MXO2 requires a Mac system or Apple Xserve system with the following configuration:
• Intel-based Mac Pro, MacBook Pro, or Apple Xserve.
• Mac OS X v10.6.4.
• One free PCIe slot on the Mac Pro or Xserve to install the Matrox PCIe host adapter, or one free ExpressCard/34 slot on the MacBook Pro to install the Matrox PCIe host ExpressCard/34 adapter.
• If using MXO2 with Final Cut Studio 2 or later, you need 2 GB of RAM when working with compressed HD and uncompressed SD sources, or 4 GB of RAM when working with uncompressed HD sources.
• We recommend an HDMI monitor that supports 1920 × 1080 for previewing all HD formats, and “dot-by-dot” mode for 1:1 pixel mapping.

If you have 2.0 installed it will not work on OS 10.5.8. Do try to go back to 1.9.1.

The RED light indicates that you have an MXO2 model with the MAX option.

The BLUE light indicates that you do NOT have the MAX option.

Regards,

Lyn Norstad
Chicagoland, USA

Co-host of CreativeCOW forums:

Matrox Video Systems
Leitch dpsVelocity

[Chuck Purnell] "Are you sure ... "

Absolutely. The RED LED indicates the unit has MAX hardware installed, the BLUE LED is only in units without MAX.


[Chuck Purnell] "My computer FINALLY is recognizing my matrox box!!! "

Excellent :-)