Viewers not opening in Edit 6.0 with Targa board
by Richard Marcus
on
May 2, 2008 at 4:05:21 pm
Hello everyone
I have a new problem which I find quite vexing, and would be grateful for any advise.
I am using Edit 6.0 with a Targa RTX board which has been working happily for the last few years.
The other day I noticed thst the date and time were incorrect,so I assumed that the internal battery was flat and so replaced it.
I rebooted the system and all seemed well until I opened a job in Edit. It went all the way except the viewers would not open.
I have uninstalled the Matrox Digidesktop drivers and reinstalled them also uninstalled and reinstalled the Targa drivers. I reinstalled edit all to no avail.
Before I start from scratch does anyone have any suggestions as to the reasons for this problem?
Re: Viewers not opening in Edit 6.0 with Targa board by Lyn Norstad on May 2, 2008 at 4:39:35 pm
Hi Richard -
Sorry to tell you that all that uninstalling and reinstalling was ... in fact ... wasted time.
The problem is that when your CMOS lost the date (due to the dead battery), it also lost all the custom system settings that your integrator put into it to make your system work properly.
Those settings would depend on the motherboard you have. You should probably contact your dealer (or whoever built the system). If you are not able to do that, then give us all the necessary info here and we can try to help you make the proper settings.
Regards,
Lyn Norstad
Chicagoland, USA
Co-host of CreativeCOW forums:
Discrete Edit*ors
Matrox Video Systems
Leitch dpsVelocity
Re: Viewers not opening in Edit 6.0 with Targa board by Lyn Norstad on May 3, 2008 at 1:56:31 am
Dick -
I'm out of the office till Monday, but will look up the BIOS settings for that mobo when I get back - unless someone else here is using the same model, and can chime in with their settings.
Anyone??
Regards,
Lyn Norstad
Chicagoland, USA
Co-host of CreativeCOW forums:
Discrete Edit*ors
Matrox Video Systems
Leitch dpsVelocity
Re: Viewers not opening in Edit 6.0 with Targa board by Richard Marcus on May 5, 2008 at 4:05:30 pm
Hello Lyn
Thank you for taking the time to help.
One of the interesting things I have noticed is that the Targa board and the Digidesktop do not seem to be communicating. For example the Digiview in the Matrox program will not open and just hangs. Other than that both boards seem to be operating normally.
Re: Viewers not opening in Edit 6.0 with Targa board by Richard Marcus on May 5, 2008 at 9:26:44 pm
Hello Lyn
When I open Edit all the job loads in except the last heading which ia labeled viewers, and all that happens is the hour glass keeps turning and Edit does not open. Then I have to log off in order to get back to the main menu.
Re: Viewers not opening in Edit 6.0 with Targa board by Lyn Norstad on May 5, 2008 at 10:04:13 pm
Dick -
So Edit doesn't actually finish loading at all ... it's not *just* a viewer issue ... correct?
A few questions ...
1) What happens if you try to create a new job ... instead of loading an old one?
2) When you reinstalled Edit, did you install the 6.0.2.47a patch? Do you have it?
3) Did Paul Frantellizi build this system (IDMNYC)? Cuz knowing that would help (he and I did most things the same).
4) Can you go into the Windows Diagnostics (under Administrative Tools), check the Resources tab, and see what IRQ numbers (interrupts) are being used ... and by what components?
If you'd rather take this offline, give me a call tomorrow (Tuesday).
Regards,
Lyn Norstad
Chicagoland, USA
Co-host of CreativeCOW forums:
Discrete Edit*ors
Matrox Video Systems
Leitch dpsVelocity
