No Video-Out with Apple Color 1.5
by Kurro Gonzalez
on
Aug 17, 2009 at 12:45:18 pm
Hi everybody. I've got a problem with a Multibridge Pro 2. The thing is that I've been using Apple Color since it appeared on FCS 2. It worked perfectly and I could check the results of my color corrections on a broadcast HD monitor trough the Multibridge Pro. But recently I have updated to FCS 3, and with the new version of Apple Color (1.5) I can't see anything on my broadcast monitor. But it happens just with Color. The rest of the programs of FCS work perfectly, I mean that I get video signal through Final Cut Pro, Soundtract… but not with Color 1.5
Apple supporter told me that I had to update my Multibridge driver to 7.2 version, and so I did. But nothing changed. I've checked my settings out… well, I've done everything that I could imagine, but I'm still dealing with the problem.
Re: No Video-Out with Apple Color 1.5 by Tal Rom on Aug 17, 2009 at 3:14:18 pm
If you updated the Multibridge Pro Driver, check if the control panel in the system preferences is not set to "extended desktop"
it should set to "Black"
Re: No Video-Out with Apple Color 1.5 by Ray Chung on Aug 17, 2009 at 5:04:23 pm
Agreed...in the 'Decklink' section of System Preferences, choose "black' instead of 'extended desktop', if it is set to the former. You'll have to restart after changing the setup. Color 1.5 works fine with my Multibridge Pro 2 monitoring out.
Re: No Video-Out with Apple Color 1.5 by Kurro Gonzalez on Aug 18, 2009 at 7:49:55 am
Hi. I already set the system prefrences on 'black', I forgot to tell you. That was the recomendation that I read on the Bkackmagic website. I also switched off all my devices and the computer and switched them on again, but still without any result. This is turning me mad, because, as I said, I can get video out on Final Cut, but not on Color. Any sugestions (appart from cutting my veins)?
Re: No Video-Out with Apple Color 1.5 by Kurro Gonzalez on Aug 18, 2009 at 1:37:23 pm
I have also checked out the rest of the software I have installed on my computer, and there's no problem with none of theme: Motion, Soundtrack Pro, After Efects… every one of them allows me to watch the video output signal through the Multibridge Pro 2.
Re: No Video-Out with Apple Color 1.5 by Ray Chung on Aug 18, 2009 at 4:35:25 pm
Might have to do a reinstall of FCS or the like. Don't know what it could, sorry. I guess I was lucky in that it started right up for me.
When I installed my FCS studio upgrade, (after cloning my original hard drive) I first uninstalled all Blackmagic Software, then did the FCS upgrade install, then reinstalled the Blackmagic software/firmware. Maybe something about that order of things helped on my end.
Re: No Video-Out with Apple Color 1.5 by Kurro Gonzalez on Sep 7, 2009 at 5:15:22 pm
That's it!! You were right: It was the graphic card. I had an NVIDIA 7300. I have updated to ATI Radeon X1900XT and… eureka!! Video-Out with Color 1.5.
Re: No Video-Out with Apple Color 1.5 by Michael Lovelady on Aug 18, 2009 at 11:19:23 pm
I'm having the exact same problem... video out works fine in FCP 7 but no video out in Color 1.5 (although the application seems to work fine otherwise)... Also, related but aside, we've got an MXO color box on this machine as well, which seems to have been disabled too. Any ideas out there?
Thanks,
Mike
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R. Michael Lovelady
Central Planning, LLC
Portland, OR
Re: No Video-Out with Apple Color 1.5 by Michael Lovelady on Aug 19, 2009 at 4:41:09 pm
Yep, extended desktop is off (e.g. Color will launch just fine) but no video out is possible. Just continues to send black, even though video out works fine in FCP7. Sounds like this is a deeper issue with Color itself or it could be a very specific hardware driver issue as it only seems to effect some machines. Here's another thread on the same topic:
It's interesting to note that one poster installed FCS3 on 6 work stations, and had this problem effect 3 while the other 3 were fine. Our workstations have both Multibridges and MXO boxes (MXO is dead as well in Color, but works under FCP7) not sure what video out hardware is on other effected machines.
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R. Michael Lovelady
Central Planning, LLC
Portland, OR
Re: No Video-Out with Apple Color 1.5 by Kurro Gonzalez on Aug 20, 2009 at 8:54:44 am
Mine is 2x2.66 GHz Dual-Core Intel Xeon.
I have spoken to Apple's supportters and they told me, after doing every kind of test, that their technicians were going to study the problem, 'cos they can't see what's the problem. In fact they don't have any idea of were can lay the problen, for it should work on any mac based on intel processor.
Re: No Video-Out with Apple Color 1.5 by Michael Lovelady on Aug 20, 2009 at 5:51:51 pm
I installed into another one of our suites last night to see if I'd be able to get video out on a different machine and it worked fine?!?!?! Super weird. So... No video out in Color 1.5 with:
Late 2007 2 x 3.0 GHz Quad Core- 8 Gigs Ram Running 10.5.7 / Multibridge 2
But works fine with:
Late 2008 x 2.8 GHz Quad Core - 18 Gigs Ram Running 10.5.7 / Multibridge 2
Thanks for the help, this is really a head scratcher.
Mike
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R. Michael Lovelady
Central Planning, LLC
Portland, OR
Re: No Video-Out with Apple Color 1.5 by Kristian Lam on Aug 21, 2009 at 12:12:58 am
Interesting. Color does have some dependencies on the graphics card installed. What graphics card do you guys have in your working and non-working systems? Maybe there's some commonality there.
Re: No Video-Out with Apple Color 1.5 by Mohamed Kamel on Sep 1, 2009 at 6:05:10 am
I think color is not so friendly with nvidia, so any ATI card will work just fine...also with color if your using a nvidia card, your limited to working with either 8 or floating point internal pixel format. 12 and 16 are always greyed out.
Hey Ray Chung, how are you running a mac with ATI RADEON 3870 Graphics Card? or did you mean 4870?
Re: No Video-Out with Apple Color 1.5 by Bob Pierce on Sep 3, 2009 at 2:03:27 pm
I'm in the same boat (no video out with Color 1.5 on my Mac Pro 2.66, with the stock NVIDIA 7300 graphics card) and wondering if there was any resolution to this matter. It's behaving exactly the same for me as described here - video out only appears when applying a vignette or during rendering.
I've tried drivers 6.5 and 7, both NDD and standard.
Thanks!
Bob Pierce
www.lightstreamassociates.com
Mac Pro 2.66 - 8GB memory -
Mac Book Pro 2.33 Duo -
FC Studio 2 - Kona Lhe
Adobe Production Suite CS4 -
Sony Multiformat 14" - Panasonic 42" Plasma -
Ikegami HLDV7 - PVW EX-1
Re: No Video-Out with Apple Color 1.5 by Stefan Kropp on Sep 24, 2009 at 8:43:21 pm
Same problem here!
Late 2007 2 x 3.0 GHz Quad Core- 9 Gigs Ram Running 10.5.7, Decklink HD. I am wondering if Apple is working on the problem or if we are stuck with this?! I also tried to talk to apple support but they didn´t get it. They told me that I need the nVidia GeForce 8800 GT 512MB?!
Is anybody running the nVidia GeForce 8800 GT 512MB with success? This was an upgrade option some days ago.
Re: No Video-Out with Apple Color 1.5 by Kurro Gonzalez on Sep 24, 2009 at 9:10:06 pm
Hi Stefan. I've already solved the problem by updating my graphic card. I have installed ATI Radeon XT1900 and everything runs fine. Hope this will help you.
Re: No Video-Out with Apple Color 1.5 by Stefan Kropp on Sep 25, 2009 at 9:34:23 am
Thank´s for the info Kristian.
Good to know they care about it.
By the way I tried the nvidia 8800GT today and have no issues with that card. Problem solved for about 220$.
