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Intensity Pro 720p analog capture problem

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Intensity Pro 720p analog capture problem
by Jim Ernsberger on Aug 28, 2008 at 8:33:42 pm

I hope someone can help me out.

I'm using WindowsXP sp2 on a 3.2 Ghz dual-core Pentium with 2GB RAM.
I have a Seagate SATA secondary HD for capturing

I'm trying to capture 720p MJpeg in PremierePro CS3.
When I start to capture, it runs for 1-3 seconds then freezes until I stop the capture. If I check the "abort capture on dropped frames" box, it will tell me that frames were dropped and stop capturing by itself.

I've also tried capturing to a USB drive and to the C drive with the same result. Oddly, the C drive will go 30-45 seconds before freezing.

It's my understanding that the SATA drive should be fast enough to capture MJpeg, so I'm stumped.

Also, if I use the Media Express app I get a dropped frames warning and the audio either gets way out of sync as the capture goes on or sometimes it records the audio at roughly double speed.

Any suggestions would be greatly appreciated.

Thanks
JimE

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Re: Intensity Pro 720p analog capture problem
by Kristian Lam on Aug 29, 2008 at 5:03:46 am

Hi JimE,

SATA drives may be fast enough but they do slow down as they are filled up. What kind of results are you getting with our disk speed test application?

regards

Kristian Lam
Blackmagic Design

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Re: Intensity Pro 720p analog capture problem
by Jim Ernsberger on Aug 29, 2008 at 4:35:02 pm

Hi Kristian. Thanks for the response.

I ran the disk speed test on all three drives I mentioned. The results were: (in MB/s)

SATA secondary drive: read 69.5 / write 63.3
external USB: read 29.7 / write 24.4
"C" system drive: read 65.2 / write 65.2

Thanks,
JimE



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Re: Intensity Pro 720p analog capture problem
by Jim Ernsberger on Aug 29, 2008 at 5:07:32 pm

Okay, Some further experimentation:
If I disconnect the component cables (no video input) I can capture black video (with a red line across it) with no problem. If I connect an SD composite signal from a camera and set Intensity to upconvert it to 1080i I can capture that with no problem.

When I connect a component signal and try to capture in it's native HD format, either 720p or 1080i, it always freezes after 1-10 seconds.

This makes me think that the Intensity card is having a problem processing the HD input. Why might that be?

JimE



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Re: Intensity Pro 720p analog capture problem
by Jim Ernsberger on Aug 29, 2008 at 10:49:38 pm

More experimenting:

Since it will capture with the component cables disconnected I tried capturing with the camera pointed into a black space. It worked fine. So I monitored CPU usage while capturing. When focused on black it runs 58-60%. As I move the camera into lighter areas the CPU starts climbing until it reaches ~82-85% then capture freezes.

It would appear that 3.2Ghz dual-core isn't fast enough.



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Re: Intensity Pro 720p analog capture problem
by Andrew Tunnell on Sep 11, 2008 at 8:38:36 pm

Jim,

Any progress on this problem? The same thing is happening to me. I'm trying the capture format: HD720 - Motion JPEG - 59.94fps. When capturing SD format, it records just fine, but when capturing HD it runs for 10-60sec then freezes. Like you said, the CPU usage jumps to the 80's just before. My system is slower than yours, Pentium E2140 Dual Core Processor, 1.6GHz and 2G of RAM. Do you think more RAM could do the trick, or do I need a whole new CPU?

Andrew Tunnell

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Re: Intensity Pro 720p analog capture problem
by Jim Ernsberger on Sep 11, 2008 at 11:40:22 pm

Hi Andrew.
I have made some progress. I've switched to a Core2 Quad processor which now never gets above ~60% and usually is less than ~15-20%.

But it still stops capturing, although now it typically goes anywhere from 10-40 minutes. I'm using it to record church services live so I need 70-90 minutes.

Next I'm going to try differnet drive options, possibly even a raid, although that shouldn't be needed.

Good luck. If you figure anything let me know.

JimE



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Re: Intensity Pro 720p analog capture problem
by Andrew Tunnell on Sep 15, 2008 at 5:38:01 pm

Hi Jim,

Have you tried using any other software? The capture software that came with the card doesn't freeze on me, but the video does lag behind the audio. Maybe with your system that wouldn't happen. I just don't know if the problem is Adobe Premiere or just the speed requirements to capture and encode.

Andrew



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Re: Intensity Pro 720p analog capture problem
by Jim Ernsberger on Sep 16, 2008 at 6:16:24 pm

Hi Andrew
I did try the Media Express program, but had the same issue you describe. After 10 minutes of capture there's about 30-60 seconds of lag in the video. Not useable. I think it's having the same problem with dropped frames, but just keeps recording which puts the audio and video out of sync.

I ran the Disk Speed Test on my hard drives and found the following write speeds:
External USB drive- 28.3 MB/S (WD MyBook)
eSATA drive-59.0 MB/S (Seagate)
System Drive (C:)- 107.9 MB/S (Western Digital Raptor- very fast)

When testing capture on the first 2 it would fail eventually, but the system drive seemed to work fine. So Sunday I tried recording to the "C:" drive and was able to go ~90 minutes without failure. So it appears that the disk speed is the issue. My next step is to try a RAID.

Oddly, while it was capturing, I noticed that the capture duration shown in Premiere was showing exactly half of the time it should have been. But the captured file was the correct length, with no sync issues. I don't know what that's about.

So I'm making progress. I'd recommend trying faster drives.

JimE



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