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system crash on mastering with decklink sp PCIe

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system crash on mastering with decklink sp PCIe
by Patrick Kofler on Jan 29, 2007 at 2:15:31 pm

Hi guys,

we got a new Mac Pro last december (worked on a g5 with decklink extreme successfully for some years). Now we installed the blackmagic decklink SP PCIe card. First editing was ok (desktop image in video monitor also ok), then we tried to output the timeline onto a betacam deck (mastering). When the rendering was over and you just had to push ok to start (just exactly when this window appears), the complete system freezed. Nothing helped but pushing the on/off button for 4 seconds. I tried to unistall and reinstall the drivers, to change the pci e slots. Now editing is ok, mastering means freezing the system and the desktop image flickers like mad. I'm lost and have to makethe betacam master. My feeling says: reinstall the whole system, but that's a lot of work guys! Have you got any suggestions?

Patrick

Mac Pro
2 x 3 Ghz
6 GB RAM
4 internal disks
x serve raid system 1,4 TB
newest FC Studio suite

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Re: system crash on mastering with decklink sp PCIe
by grafxflow on Jan 29, 2007 at 11:23:23 pm

Hi,

Okay when mastering to the beta tape try dragging the final edit/composition file into the output/preview window. You should get options to master to tape etc. See if this works.

I would also make sure your settings aren't conflicting blackmagic 8MB, 10MB etc.

I've had troubles in Final Cut with the latest driver... as a last resort try installing an older version. I think 5.7 is the version I went back to. I also have a Mac Pro.

Hope this helps.

grafx that flow!

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Re: system crash on mastering with decklink sp PCIe
by Kristian Lam on Jan 30, 2007 at 2:28:38 am

Hi Patrick,

The DeckLink SP PCIe card supports a maximum 3 GB of RAM at this point. Please try removing some of your RAM first.

regards

Kristian Lam
Blackmagic Design

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