| Blackmagic Intensity Pro showing black screen instead of footage
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 | Blackmagic Intensity Pro showing black screen instead of footage
by Marc Dewey on May 3, 2012 at 5:56:47 am |
I just bought a Blackmagic Intensity Pro PCI capture card and installed in my Windows 7 PC. I installed the latest drivers (v9.5) from Blackmagic, powered up and hooked up my camera (Canon XHA1) via the component cables. No matter which video program I try (Adobe Flash Media Encoder 3.2, Adobe Premiere Pro CS5, Wirecast 4.0.1, VidBlaster) all it shows is a black screen. They detect that the card is there & I have the option to select it, but it's just black.
I've checked to make sure the video output settings on the camera match the program settings and that the settings in the Blackmagic Design Control Panel match the inputs I am using. I also tried another camera (Canon Vixia HF10) with the HDMI port, with the same results.
After double- & triple-checking the connections and settings, & rebooting multiple times, I took the card out and installed in my Mac Pro and tried the exact same thing with Wirecast & Final Cut Pro and got the exact same result. Blackmagic support has still not got back to me. Is there anything else I can try or am I cursed?
Computer Stats:
HP H8-1110, Win 7 64-bit
Intel Core i5-2400 3.1GHz, 64 bit Quad-Core Processor
8GB Memory
1TB Internal Hard Drive
Nvidia GeForce GT 520 1GB DDR3 Graphics Card
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• | | | | | Re: Blackmagic Intensity Pro showing black screen instead of footage
by Marc Dewey on May 9, 2012 at 5:29:52 am |
After more experimentation and based off some suggestions by Blackmagic, I have some results to share. Since I couldn't get much help and had troubles finding info elsewhere, I'll share everything I've found out so far.
First off, it is vitally important that the BlackMagic Control Panel (BMCP) settings and Media Express (ME) settings and whatever other programs you use match up perfectly. To get to the control panel settings in Windows 7, go to Control Panel->Hardware & Sound->BlackMagic Design Control Panel. The latest version of Media Express can be downloaded from Blackmagic's site and once installed, go to Programs->BlackMagic Design->BlackMagic Media Express. Once in Media Express, make sure the "Log & Capture" tab is selected in the preview window. To access the program's settings, go to Edit-> Preferences.
Canon XHA1 plugged in via component cables
compatible in 24F/30F/60i shooting modes
If shooting in HD:
*on camera, set "Comp. Out" to "1080i/480i" (menu->Signal setup->Comp Out).
*BMCP/ME settings MUST be set to “1080i 59.94.”
*If using Wirecast, under "Add Shot" go to "Show Sources Settings" and change to "1080i 59.94"
If shooting in SD:
*on camera, set "Comp. Out" to "480i".
*BMCP/ME settings MUST be set to “NTSC" or "NTSC 23.98” In Media Express, check “Use Anamorphic SD 16:9” in Preferences.
Canon Vixia HF10 plugged in via HDMI
compatible in PF24/PF30/60i shooting modes
*Media Express MUST be set to "1080i 59.94"
I also tried plugging in my Nikon D5100 using HDMI and cannot get it to show up using any combination of settings. During the testing process, I also tried hooking up my DVD player & laserdisc player using composite/component/S-Video & HDMI. They all worked except HDMI, which the BM support guy informed me was due to copyright protection.
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• | | | |  | Re: Blackmagic Intensity Pro showing black screen instead of footage
by Craig Seeman on May 22, 2012 at 11:12:48 pm |
[Marc Dewey] "I also tried plugging in my Nikon D5100 using HDMI and cannot get it to show up using any combination of settings."
Many DSLR HDMI out may be sending something other than stand HD frame size and frame rate. If it's not a standard signal, Blackmagic cards may not recognize it.
[Marc Dewey] " I also tried hooking up my DVD player & laserdisc player using composite/component/S-Video & HDMI. They all worked except HDMI, which the BM support guy informed me was due to copyright protection."
HDCP. Any device using commercial content is likely to have this to prevent you from make digital clones. This would include DVD and Blu-ray players but there are many other devices that have HDCP built in for legal reasons.
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