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Re: Adobe totally on top of their amazing amazing cloud stuff.
by Tero Ahlfors on May 21, 2013 at 11:38:13 am
in the Adobe Creative Cloud: The Debate Forum
I've had that "sequence can't be opened because of missing codecs"-authentication error a couple of times. Can you guess what I did? I opened the program again and it worked again. Maybe screaming bloody apocalypse and yelling to Adobe dudes is more
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Craig Seeman on May 21, 2013 at 11:14:22 am
in the Adobe Creative Cloud: The Debate Forum
[Sandeep Sajeev] "If the activation servers for whatever reason are down, as Kevin says, what are your options? Call support and wait for them to fix your problem " I suspect one difference between this and other company's activations issues is th
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Mark Dobson on May 21, 2013 at 9:03:25 am
in the Adobe Creative Cloud: The Debate Forum
[Morten Ranmar] "C'mon guys, give Kevin a fair chance, and lets keep things serious around here. I agree Adobe has taken a bad move with the CC-subscription-only, but mistakes do happen down to basic TCP-IP problems." I thought this forum was set
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Frank Gothmann on May 21, 2013 at 8:45:31 am
in the Adobe Creative Cloud: The Debate Forum
[Sandeep Sajeev] "My point (as was yours, I believe) is that there are enough variables on any given day that can impact your work. Some we can anticipate and work around, and some we can't. It's when you're stuck and helpless that these issues reall
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Gustavo Bermudas on May 21, 2013 at 8:22:48 am
in the Adobe Creative Cloud: The Debate Forum
[Kevin Monahan] "Sorry, I'm only here to troubleshoot issues and give accurate info, not to debate the decisions Adobe makes. " That's ok...but isn't this a debate forum? I'm sorry, I couldn't resist, this whole subscription thing is getting th
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Sandeep Sajeev on May 21, 2013 at 8:20:41 am
in the Adobe Creative Cloud: The Debate Forum
[Frank Gothmann] "Your system may fail to boot because it's corrupt, or it has a hardware defect. Your software may fail to start, to run, to export to... whatever. Bug and issues are the nature of this game, regardless of the licensing model. There
Re: Premiere Pro says: I'm very sorry Dave, i can't do that.
by Frank Gothmann on May 21, 2013 at 8:03:46 am
in the Apple FCPX or Not: The Debate Forum
[Aindreas Gallagher] "Adobe want to force around, I don't know - a half a million or more (?) working editing professionals into this living hell over the next 24 months. I swear to god - does any editor feel good about this at this stage? reading
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Frank Gothmann on May 21, 2013 at 7:49:45 am
in the Adobe Creative Cloud: The Debate Forum
Your system may fail to boot because it's corrupt, or it has a hardware defect. Your software may fail to start, to run, to export to... whatever. Bug and issues are the nature of this game, regardless of the licensing model. There are plenty of reas
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Andrew Kimery on May 21, 2013 at 7:24:18 am
in the Adobe Creative Cloud: The Debate Forum
[David Lawrence] "Adobe activation server issues have been a source of complaint for years. But as Sandeep said above, it doesn't matter if the problem is with activation or authentication. The point is if you're on deadline and the software refuses
Re: Adobe totally on top of their amazing amazing cloud stuff.
by David Lawrence on May 21, 2013 at 7:08:37 am
in the Adobe Creative Cloud: The Debate Forum
[Andrew Kimery] "So, I guess Adobe users lost 'ownership' of their 'work' years ago (whenever Adobe started using activation servers) but no one really realized it until now?" Adobe activation server issues have been a source of complaint for year
Re: Can't open an After Effects 10 file in After Effects CS4
by Tony Sanchez on May 21, 2013 at 7:01:29 am
in the Adobe After Effects basics Forum
Which is stupid... Adobe should allow projects created with a newer version to be worked on with at least the previous one. That some features may not be compatible is one thing, but not being able to even open the project shows Adobe's will to force
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Andrew Kimery on May 21, 2013 at 6:53:37 am
in the Adobe Creative Cloud: The Debate Forum
[Greg Andonian] "What he said. For the record, I've never had any activation or subscription problems with my perpetual license of CS5." As I understand it activation and authentication are two separate things so it makes since that a problem w
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Sandeep Sajeev on May 21, 2013 at 6:40:30 am
in the Adobe Creative Cloud: The Debate Forum
Joseph, You have a Perpetual CS 6 license right? Is that where this cast iron confidence in Adobe CC and your blanket contempt for subscribers who're getting burnt is coming from? Surely it's not hard to feel some sympathy for people facing gen
Re: Premiere Pro says: I'm very sorry Dave, i can't do that.
by Neil Goodman on May 21, 2013 at 6:38:08 am
in the Apple FCPX or Not: The Debate Forum
[Charlie Austin] "[Neil Goodman] "between magnetic timelines and creative cloud activation nightmares" Those 2 things are not the same. One you just don't like, the other prevents you from opening your project. :-) " touche, either way 2 thi
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Sandeep Sajeev on May 21, 2013 at 6:34:50 am
in the Adobe Creative Cloud: The Debate Forum
It is an awful awful feeling not being able to access your work with a deadline about to smack you in the face. I really feel for that guy whose facebook plea David posted. I had this issue when I was running the Smoke Pre-Release. Opened it up th
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Morten Ranmar on May 21, 2013 at 6:25:46 am
in the Adobe Creative Cloud: The Debate Forum
C'mon guys, give Kevin a fair chance, and lets keep things serious around here. I agree Adobe has taken a bad move with the CC-subscription-only, but mistakes do happen down to basic TCP-IP problems.
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Kevin Monahan on May 21, 2013 at 5:58:48 am
in the Adobe Creative Cloud: The Debate Forum
[Greg Andonian] "What he said" Hi Greg, Again, activation is a different issue. You could deactivate and reactivate Premiere Pro as long as I've worked at Adobe. Check out your CS5 Help menu > Deactivate. It's a problem we are trying to fix with
Re: Opinion: How Adobe Creative Cloud left me amused, perplexed and infuriated - James Nolan
by Craig Wall on May 21, 2013 at 5:07:12 am
in the Adobe Creative Cloud: The Debate Forum
I was once an authorized Adobe trainer and have used many Adobe products since their infancy. I was always the loyal Adobe apologist. Though I had Master Collection 5.5...I paid $29.99 for the cloud. I was willing to rent for a year, knowing I could
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Greg Andonian on May 21, 2013 at 4:25:39 am
in the Adobe Creative Cloud: The Debate Forum
[David Lawrence] I'm confused as to how activation problems are unrelated to subscription problems. It seems to me they're intrinsically connected. What he said. For the record, I've never had any activation or subscription problems with my per
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Kevin Monahan on May 21, 2013 at 4:17:57 am
in the Adobe Creative Cloud: The Debate Forum
[David Lawrence] "No doubt support has taken care of this user and by now they're probably fine. But I'm confused as to how activation problems are unrelated to subscription problems. It seems to me they're intrinsically connected." Hi David, The
Re: Adobe totally on top of their amazing amazing cloud stuff.
by David Lawrence on May 21, 2013 at 4:05:00 am
in the Adobe Creative Cloud: The Debate Forum
[Kevin Monahan] "Hi David, Again, the activation issue is something unrelated to subscription problems. This user is being helped my colleagues in support, so I'm sure he's getting help." Hi Kevin, No doubt support has taken care of this user
Re: Premiere Pro says: I'm very sorry Dave, i can't do that.
by Charlie Austin on May 21, 2013 at 3:25:09 am
in the Apple FCPX or Not: The Debate Forum
[Neil Goodman] "between magnetic timelines and creative cloud activation nightmares" Those 2 things are not the same. One you just don't like, the other prevents you from opening your project. :-)
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Jim Wiseman on May 21, 2013 at 2:43:11 am
in the Adobe Creative Cloud: The Debate Forum
By Murphy's Law, this can only get worse. I assume we can all multiply.
Re: Premiere Pro says: I'm very sorry Dave, i can't do that.
by Neil Goodman on May 21, 2013 at 2:39:08 am
in the Apple FCPX or Not: The Debate Forum
between magnetic timelines and creative cloud activation nightmares, im glad i switched back to Avid full time after the EOL of FCP7..never had an issue with activation, the software works and MC7 looks really promising. That said, i wouldnt put it p
Re: Creative Cloud Sync Not Working
by Kevin Monahan on May 21, 2013 at 2:26:45 am
in the Adobe Creative Cloud Forum
[Aindreas Gallagher] "hows that problem coming along? you could be forgiven for thinking that this is turning into a complete mess." Hi Aindreas, As I mentioned in the other forum, this is a Premiere Pro activation related issue. There is a proto
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Kevin Monahan on May 21, 2013 at 2:19:43 am
in the Adobe Creative Cloud: The Debate Forum
[David Lawrence] "Make that three:" Hi David, Again, the activation issue is something unrelated to subscription problems. This user is being helped my colleagues in support, so I'm sure he's getting help. Thanks, Kevin
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Kevin Monahan on May 21, 2013 at 2:19:06 am
in the Adobe Creative Cloud: The Debate Forum
Hi David, Again, the activation issue is something unrelated to subscription problems. This user is being helped my colleagues in support, so I'm sure he's getting help. Thanks, Kevin
Re: Adobe totally on top of their amazing amazing cloud stuff.
by David Lawrence on May 21, 2013 at 2:11:05 am
in the Adobe Creative Cloud: The Debate Forum
[Joseph W. Bourke] "Wow...two people have a problem with the system - red alert...red alert..." Make that three: https://www.facebook.com/StopAdobeCC
Re: Premiere Pro says: I'm very sorry Dave, i can't do that.
by David Lawrence on May 21, 2013 at 2:07:40 am
in the Apple FCPX or Not: The Debate Forum
[Aindreas Gallagher] "I swear to god - does any editor feel good about this at this stage? reading the above? Forget the cloud - this isn't about any cloud. This is just turning into a nightmarish mess." Oh it's a nightmare alright. Did you see
Re: Sequence error or a cautionary tale about credit cards and Creative Cloud
by Steve Martin on May 21, 2013 at 1:51:54 am
in the Adobe Premiere Pro Forum
Thanks Kevin, If it ever happens again, I'll be sure to try that. But I guess the lingering question remains - it coincided with the subscription issue and went away once I resolved the credit card issue. And if it's an activation issue,
Re: Premiere Pro says: I'm very sorry Dave, i can't do that.
by Dave Gage on May 21, 2013 at 1:21:37 am
in the Apple FCPX or Not: The Debate Forum
[Aindreas Gallagher] "Not only are adobe holding the software hostage, they are also so completely incompetent that they are now randomly shooting it in the head without notice. your editing software. At some really interesting unforeseen moment.
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Kevin Monahan on May 21, 2013 at 12:55:37 am
in the Adobe Creative Cloud: The Debate Forum
[Aindreas Gallagher] "I'm sorry but would you please come on." Hi Aindreas, The activation issue seems to be affecting Premiere Pro CS6 only, and no other applications. I'm reporting back to the team about this issue and we're working on solving
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Aindreas Gallagher on May 21, 2013 at 12:02:33 am
in the Adobe Creative Cloud: The Debate Forum
[Kevin Monahan] " It was an activation error; completely different." ah ok but of course. [Kevin Monahan] "Aindreas, I solved the "subscription expiration" issue. For both Jon and Steve," Now hey now - that is genuinely fantastic kevin, onc
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Joseph W. Bourke on May 20, 2013 at 11:52:28 pm
in the Adobe Creative Cloud: The Debate Forum
A bit late to the game with that...Todd Kopriva weighed in on the fact that Adobe was shutting off File Sync while they did some fixes to it: http://forums.creativecow.net/readpost/378/1429 Why all the gleeful crap slinging? I've seen third
Re: Adobe totally on top of their amazing amazing cloud stuff.
by Kevin Monahan on May 20, 2013 at 11:52:12 pm
in the Adobe Creative Cloud: The Debate Forum
Aindreas, I solved the "subscription expiration" issue. For both Jon and Steve, their problem had nothing to do with this subscription expiring. It was an activation error; completely different. The Sync Files function was removed for now as ther
Re: Creative Cloud Sync Not Working
by Aindreas Gallagher on May 20, 2013 at 10:25:45 pm
in the Adobe Creative Cloud Forum
right sure - http://forums.creativecow.net/readpost/3/941301 hows that problem coming along? you could be forgiven for thinking that this is turning into a complete mess.
Premiere Pro says: I'm very sorry Dave, i can't do that.
by Aindreas Gallagher on May 20, 2013 at 10:24:10 pm
in the Apple FCPX or Not: The Debate Forum
Figure this goes more to just being able to actually open your edit bar the rights and wrongs of the cloud rental so maybe Ok to post here? read this from the PPro forum and be somewhat very, very afraid: http://forums.creativecow.net/readpost
Adobe totally on top of their amazing amazing cloud stuff.
by Aindreas Gallagher on May 20, 2013 at 10:06:27 pm
in the Adobe Creative Cloud: The Debate Forum
http://www.thinkdigit.com/Software/Adobe-shuts-down-Creative-Cloud-file-sync_14707.html Did anyone check twitter lately? file sync was falling over in all directions. Seriously - this is the fig leaf that lets them go cloud cloud cloud, amazing
Re: Message to Apple
by Dave LaRonde on May 20, 2013 at 8:52:11 pm
in the Apple FCPX or Not: The Debate Forum
[Greg Andonian] "...judging by the comments from Adobe reps here, it seems like there is a lot going on behind the scenes to address the criticisms of the cloud model. (of course, this stuff SHOULD have been talked about BEFORE they made the announce
Re: Sequence error or a cautionary tale about credit cards and Creative Cloud
by Kevin Monahan on May 20, 2013 at 8:37:44 pm
in the Adobe Premiere Pro Forum
[Steve Martin] "Yes, i agree that it's a problem Adobe needs to look into. I haven't had any contact with Adobe yet - as this all unfolded in the past few days. In all honesty, I don't even who to contact." Hi Steve, I don't think this is a subsc
Re: An After Effects plug-in author calls it quits
by Richert Goyette on May 20, 2013 at 7:08:50 pm
in the Adobe Creative Cloud: The Debate Forum
As I mentioned in a previous post, if I don't subscribe to the monthly cloud I immediately loose access to thousands of dollars of plug-ins, immediately. Thus, I have purchased the CS6 disks, will quit the cloud, and will only be upgrading plug-in
Creative Cloud and Windows 8
by Paul Stevenson on May 20, 2013 at 1:55:47 pm
in the Adobe Creative Cloud Forum
Hello all, Are there any known issues with the CC suite on Windows 8 that are different to those on Windows 7? Is there anything I need to be aware of going forward?
AE Plugins
by Paul Stevenson on May 20, 2013 at 1:54:30 pm
in the Adobe After Effects Forum
Hello all. I am getting a new machine for work (finally!) but I have to go on to Windows 8. Now I am about to ask about general compatibility over on the Creative Cloud forum, but this is specifically about AE Plugins. The majority of the other
Re: The Shark Tank isn't big enough to hold all of the petition signers
by Hamdani Milas on May 20, 2013 at 4:04:10 am
in the Adobe Creative Cloud: The Debate Forum
Overnight (here), measured over 9 hours, the average sign-up rate has been 3.8 signatures every minute. If that's maintained it could reach 50K sometime over next weekend. Even as it stands, at some 20,000 plus signatories, if each of these people
Re: The Shark Tank isn't big enough to hold all of the petition signers
by David Lawrence on May 19, 2013 at 11:39:01 pm
in the Adobe Creative Cloud: The Debate Forum
[Greg Andonian] "As of right now- 2:30 Pacific time on May 19- the petition to Adobe asking them to end their "cloud subscription only" requirement has 19,531 signatures on it." >20K and rising.
The Shark Tank isn't big enough to hold all of the petition signers
by Greg Andonian on May 19, 2013 at 10:04:44 pm
in the Adobe Creative Cloud: The Debate Forum
As of right now- 2:30 Pacific time on May 19- the petition to Adobe asking them to end their "cloud subscription only" requirement has 19,531 signatures on it. http://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-crea
Re: Sequence error or a cautionary tale about credit cards and Creative Cloud
by Tim Kolb on May 19, 2013 at 9:33:30 pm
in the Adobe Premiere Pro Forum
Yes, I wasn't implying it was something Adobe did intentionally, but these systems have to be machines that process steps based on input, and I suspect this behavior might be unexpected for them.
Re: Opinion: How Adobe Creative Cloud left me amused, perplexed and infuriated - James Nolan
by Todd Kopriva on May 19, 2013 at 9:17:13 pm
in the Adobe Creative Cloud: The Debate Forum
> Need clarification: Do you loose your perpetual license rights if you upgrade to CC? No.
Re: Opinion: How Adobe Creative Cloud left me amused, perplexed and infuriated - James Nolan
by Chris Harlan on May 19, 2013 at 9:02:39 pm
in the Adobe Creative Cloud: The Debate Forum
[Morten Ranmar] "Need clarification: Do you loose your perpetual license rights if you upgrade to CC? " The answer I've gotten from Dennis (a few weeks ago, over in FCPXorNOT) was that you emphatically DO retain your license. So, no, you don't lo
Re: Sequence error or a cautionary tale about credit cards and Creative Cloud
by Steve Martin on May 19, 2013 at 8:56:40 pm
in the Adobe Premiere Pro Forum
Hi Tim, Yes, i agree that it's a problem Adobe needs to look into. I haven't had any contact with Adobe yet - as this all unfolded in the past few days. In all honesty, I don't even who to contact. Also, I'm not at all certain that it was an

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