kona lhe erratic capturing - anyone able to help please?

Hi, I have a quad 2.5 , kona lhe and am trying to capture HDSDI out of our canon XLH1 and capture the audio thru the balanced audio on the kona. We use the codec DVCPRO HD.I am using PAL.

PROBELM 1: DROP FRAMES So far we have captured 28 of 40 tapes.When we try and capture now we get the message in FCP 5.1 - dropped frames. But the SATA drive has 300 GB free. We have moved the kona to the top slot hoping that it will stay cool. We think maybe we are having heat issues.So the card will capture ok for a while.But we try and bring in whole 1 hour tapes and sometimes it will stop and say drop frames. If we wait. Turn eveything off then sometimes we can get the whole tape done.

When we started doing the feature we successfully captured direct to 1TB lacie driveson firewire 800. Now we can't do this. it won'tlet us.Could this be coz the 1 TB are getting fulland therfore writing too slow? This problem is not always there. However now we can not get our final 12 tapes in.

This saga has involved returning everything to the sellers and sitting with their tech people trying to solve this. Because it is eratic we couldnot replicate the problem. It seems to need to be running for a while before it does the drop frames problem.

PROBLEM 2: Sometimes the capture window exhibits crazy looking noisy image and then won't capture.

SIDE QUESTION: On a totally different point . I think should be able to use the lacie drives with firewire800 to edit this feature. I want to be able to use the 2 x 1 TB hard dirves +internal 500 GB SATA.Should this be OK.

Has anyone experinced these probelms. I would really appreciate feedback.Manhy thanks in advance from an extremely frustrated aussie.

David MIlls
Director of Bedlam Oz
Outdoor Theatre company
www.bedlamoz.com