Creative COW SIGN IN :: SPONSORS :: ABOUT US :: CONTACT US
FORUMS TUTORIALS MAGAZINE TRAINING VIDEOS - REELS PODCASTS EVENTS SERVICES NEWSLETTER NEWS BLOGS
APPLE FINAL CUT PRO: HomeFinal Cut ForumFinal Cut TutorialsFinal Cut ServerBasics ForumTrainingPodcastFAQ

Re: Buy LaCie again!

Cow Forums : Apple Final Cut Pro
FAQ   •   VIEW POSTS   •   ADD A NEW POST   •   SEARCH   •   CHANGE FORUM
Respond to this post   •   Return to posts index   •   Read entire thread


Re: Buy LaCie again!
by Mat @ LaCie on Jun 29, 2006 at 4:44:24 pm

Actually you should also mention the comments posted under this blog. When the drive was sent back to LaCie, the problem was quickly identifed: Firmware had simply not been updated.

Here is the last post from this customer on his blog:

"Latcho, have you tried contacting LaCie customer support? They were really helpful to me.
They mention the clicking problem on their FAQ. I'm debating closing comments to this post. It's not really the proper place for this venting. They don't have a discussion board on the LaCie site, but my blog really isn't one either...
They sell like 50 bajillion drives a year, and I'm willing to give them the benefit of the doubt that it's a very rare problem - it's just that we're more vocal about the problems now. Anyway, my drive is working great (touch wood). If you have a problem, get in touch with their customer support folks. Give them a chance to fix it before giving up."

A simple advice from this story: make sure that you have the latest firmware, especially when you upgrade your OS.

Mat @ LaCie


Respond to this post   •   Return to posts index   •   Read entire thread


Current Message Thread:



Note: If you are a registered user please click here to login before posting.

Your post will not be accepted if your name and email address are not registered in our database. Click here if you do not have an account.

Name
E-Mail Address
Subject
E-Mail me when someone responds
Just This Message   Entire Thread   None  

Message:



Note: The following are HTML characters and may cause parts of your post to disappear if not used correctly: < > &
To include any portion of the post in your response, highlight the desired text and hit the "Q" key. Read more...


Add your message signature


 


Note: By clicking "Post Direct" button above, you are agreeing to the Creative Cow's Code of Conduct.



FORUMS • TUTORIALS • MAGAZINE • TRAINING • VIDEOS - REELS • PODCASTS • EVENTS • SERVICES • NEWSLETTER • NEWS • BLOGS

© CreativeCOW.net All rights are reserved.

[Top]