Encore & Blue Ray on the Mac

I have to tell you that I am very disappointed to read all of the issues that are plaguing Encore users on the Mac, and I'd like to hear the opinion of others on this subject. Check out the Encore forum to see what I'm referring to.

Many of us have been watching Walter go out on point in this process. Based on the posts out there, we bought Premiere/Encore with the intention of doing BR discs. I find it inconceivable that Adobe cannot make Encore function correctly on Leopard. Worse, they don't seem to be doing anything about it.

For the last two years I've been on industry panels with Adobe reps where they hammer home the point that FCP can't do BR, but they can. How can they say that when they know it isn't true?

A few weeks back I asked the Adobe guy when we could expect a fix that allowed Encore to burn a disc rather than having to use Toast (unfortunately, I wasn't aware of all the other problems then). His response indicated that no fix is forthcoming... not until CS4. So the solution is for us to pay (heavy) upgrade fees to get something that works? If it works?

Between the draconian upgrade fees on Adobe products, their "bundling" scheme to force upgrades you don't want, their meddlesome registration requirements (don't ask about that horror show), and the fact that tech support is now in India (where they can't find any of your registered product serial numbers), I'm beginning to wonder about the continued viability of this company... especially with the recent memories of their mishandling of the Mac programs.

Does anybody have any thoughts on how to communicate the seriousness of this to Adobe? I know I'm not giving them $1500 when the CS4 upgrade comes out... not when they fail to recognize and address the seriousness of the problems in Mac Encore... how can I take that chance?

Mitch Ives
Insight Productions Corp.
mitch@insightproductions.com