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Major Amtren Flexwriter II problems

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Major Amtren Flexwriter II problems
by Kent Rich on Jun 29, 2009 at 5:11:54 pm

I have a Amtren Flexwriter II duplicator that is giving me no end of trouble. It is supposed to be a disc publisher, burn and print, and I can't get the thing to print at all; either as a stand-alone job, or in a burn/print job. I've uninstalled and installed the drivers several times but no help.

I've left several voice mails for tech support, and opened up two tickets with them since January of this year. The last ticket has 5 unanswered updates from me. Basically, their tech support is unresponsive.

Has anyone else had any dealings with Amtren? Can anyone give me advise as to how to address my problems with them? I would send it back to the manufacturer, but they ARE the manufacturer.

Please help!!

Kent Rich



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