Re: AE pro animator plugin stuck

Hi Paul,

From your descriptions, it sounds like you are having an issue where ProAnimator is conflicting with the undocked panels within After Effects.

When you have undocked panels within After Effects, it will cause flickering effects and not have the interface load up properly in After Effects. To fix this, go to the "Workspace" menu, and select the "Effects" workspace. Then, with the "Effects" workspace selected, select the "Reset Effects" command, and you will see a dialog box asking if you would like to discard changes made to the workspace. Click on the "OK" button to discard the changes.

Now, using the Effects workspace, you should have no issues running ProAnimator within After Effects. To make things more convenient, you can save your own favorite workspace, and toggle between workspaces when you need to use ProAnimator.

In regards to ProAnimator asking you to locate an image file, it means you have saved a material in the material bin that is using a texture map, but the texture map has been moved or deleted on your computer. Now, the program is trying to re-locate the texture map. If you look in your material bin, you should be able to see a material swatch that has a question mark in the bottom right corner of the swatch. You can then load the swatch into the Material Editor by double clicking on the swatch, and re-linking the texture map. After re-linking the texture map, you should no longer see the dialog box when running ProAnimator. If you feel that you don't need the material swatch, you can just click on the swatch, and delete the swatch, and you will not see the dialog box as well.

If Glintwerks is crashing, please see if you can retrieve a crash log and send it to me at ed@zaxwerks.com

We can take a look at the crash log to determine what is causing the crashes for you.

Best,
Edward