My refund notice just came:
=========
Dear Garrett,
Welcome to iTunes Store Customer Support. My name is Ram and I am glad to assist you today.
Please accept my apologies for the delay in responding your email, as we have been receiving higher volumes than usual. This is certainly not the customary time for a response and your understanding is greatly appreciated.
I'm sorry to hear that the apps "Compressor" and "Final Cut Pro" you purchased on the Mac App Store is not functioning as expected. I know how special your purchases are and I regret for the inconvenience caused. I will try my best to resolve this issue.
Garrett, at your request, I have refunded the apps and in five to seven business days, a credit of $380.08 should be posted to the Visa card that appears on the receipt for that purchase.
For information about the iTunes Store Terms and Conditions, visit:
http://www.apple.com/legal/itunes/ww/
If you have any questions, concerns, or need any additional assistance with this matter, please do not hesitate to reply to this email. Thank you for being an iTunes Store customer. Apple appreciates your business.
Have a great day!
Sincerely,
Ram
http://www.garrettgibbons.com
