Re: Editing scenario - Building applications at this level is not easy

[Herb Sevush] "alright, as what has Apple told you about fixing product bloat? It might be interesting to the other thousands of editors that are concerned, which is why communicating publicly is better than communicating privately."

As an FYI - Apple monitors the forums and also their official feedback site. When things are clearly bug-related, they do at times directly contact the poster for system profiles and other data that will help them troubleshoot the problem. This is typically a one-way street, as in you likely won't get a direct response telling you what was fixed or what will change. There have been exceptions, though. For example, I've had direct feedback from Motion developers when the issue was caused by third-party plug-in conflicts. More than likely the fix quietly ends up in the next scheduled update. On rare occasions, when an update really broke something, Apple has had a fix out in as little as one week.

- Oliver

Oliver Peters Post Production Services, LLC
Orlando, FL
http://www.oliverpeters.com