Re: Such lovely people

Now that's true. They really don't know what they're doing. It depends on the store. The one here in Birmingham is great/awful depending on which day you get there and what time. Someone back there knows what's going on, but not everyone, evidently. For all the success of the Apple store, it must be entirely product driven. The training appears pretty bad as the people on the floor are typically ignorant of the products they sell.