It sounds like their first instinct is to blow us all off.
Since I am a PC user, using Vegas, they cannot blow me off as quickly.
PC based software utility came with the camera. The tech confirmed, and you can too, that the time code is indeed on the clip in the camera.
However, when I, and the tech, used the very software bundled with the camera to bring the clips from the camera to the pc. The timecode did not come along.
As of this momemnt, the tech has been reaching out to the product guys with this information. As of right now, he said the product guys have not confirmed their duplication of the problem.
My guess is that the will get their pc software ulitity to work first, then tell Vegas software and Apple what they need to know.
So, it is important to push without mentioning vegas or apple, just the pc unility and say that isn't bringing the clips across.
John Lenihan
LeniCam Video Productions
John Lenihan
LeniCam Video Productions
http://www.lenicam.com
