Jake,
I'll reserve my comments on Thunderbolt. I'm sure those those who've actually purchased the product(s) will address those issues.
1st off, I'm sorry that you had an issue to begin with.
We (ProAvio) don't recommend Highpoint as their support is notoriously... inadequate.
Did you attempt to contact Highpoint when you ran into problems?
Did you contact ProAvio support if Highpoint couldn't help?
Jonathan Schilling
Vertical Sales Manager
ProAvio
12221 Florence Ave.
Santa Fe Springs, CA 90670
Dir: 562-777-3498
Main: 562-777-3488 X106
Fax: 562-777-3499
Email: jon@proavio.com