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Re: Cannot install Win Premiere Pro 5.5 plugin for HDX/SDI

COW Forums : MOTU HDX-SDI

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Dave RobertsRe: Cannot install Win Premiere Pro 5.5 plugin for HDX/SDI
by on May 21, 2012 at 3:53:38 pm

John,

Check to make sure there is no anti-virus software (e.g. Norton, Kaspersky and etc...). Some anti-virus software products are known to block installers from writing registry files. The Premiere installer writes a specific registry file that we look for to determine where to install the presets.

Here's what I'd recommend:
1. Turn off any anti-virus software.
2. Uninstall Adobe Premiere Pro.
3. Uninstall MOTU Hardware software.
4. Install Adobe Premiere Pro.
5. Install MOTU Hardware software.
6. Restart, and launch Adobe Premiere Pro.

If that doesn't solve it, please contact me directly at magicd@motu.com

Dave Roberts - MOTU


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