Re: Received footage copied from optical disc to hard drive via Windows Explorer - any hope?

Ian,

Many thanks for the offer but fortunately we were able to recover the original media discs from Denmark and transfer the footage properly. The one issue of course is that it has blown all our deadlines but it is what it is.

I would STRONGLY encourage Sony to release a utility to address this sort of situation. The technology obviously exists to do it and I can see this situation happening again to others.

Having now reviewed, in-depth, what happened: the multicamera equipment package was supplied as a rental and included the optical drive but with NO documentation and NO software install disc. The personnel on location installed Clip Browser instead of the driver and then connected the optical drive, which appeared to install properly. The problem wasn't found until the transferred materials reached my facility in the US. Ours is a Windows-only environment so a Mac-based solution would not have been possible.

I do deeply appreciate the offer of converting the drive content if all other options were lost. But you shouldn't be in the position of having to make such a generous offer if the company can solve the whole problem with a simple utility.

Thanks again for the help.

Peter